Verified Job
Sales
Technical Sales Representative
Sales
#797857
Remote / WFH
Real Steel
Job Description
Description
Real Steel is opening a brand-new, purpose-built factory in Hautapu.
The site has been designed from day one for high-speed processing, smart material flow, modern machinery, safe workspaces, and future automation.
This is a chance to join us at Hautapu from the very start and help shape how the factory runs.
About Real Steel
Real Steel is a family-owned New Zealand business with a long history in steel processing and distribution.
We supply steel solutions nationwide and operate sites in Upper Hutt, Ashburton, and now Hautapu. We’re known for consistent standards, strong customer relationships, and looking after our people.
Many of our team build long-term careers here. Once people join Real Steel, they tend to stay.
Find out more at www.realsteel.co.nz
About the Role
As a Technical Sales Representative, you’ll sit at the front end of the business and play a critical role in connecting customers with the factory. This is an office based role acting as the link between customer enquiries and production, ensuring technical details, pricing and orders are interpreted accurately and communicated clearly.
You’ll be working closely with customers to understand their needs, interpret part numbers and specifications, and provide accurate quotes and sales orders. This is a practical, detail-focused role that requires technical capability, strong communication, and a commercial mindset.
You’ll enjoy being busy, managing multiple enquiries, and taking ownership for accuracy and outcomes.
What you'll be doing
Interpreting part numbers, specifications and customer requirements
Providing technical advice and making informed recommendations to customers
Preparing accurate quotes and processing sales orders
Keying information correctly and maintaining a high level of accuracy
Managing multiple customer enquiries at once and prioritising effectively
Following up customer enquiries to ensure orders are complete, accurate, and delivered as expected
Communicating clearly with customers by phone and email
Working closely with sales and production teams to resolve queries and keep work flowing smoothly
What you'll bring
Strong technical capability and experience in parts interpreting or a similar technical, customer-facing role
Confidence working with part numbers, specifications, and detailed product information
Proactive problem solver with a knack for asking the right questions
Commercial awareness with the ability to work comfortably with pricing, margins, and numbers
Comfort working with computer systems and ERP or inventory software to process quotes, orders, and pricing accurately
High attention to detail and a disciplined approach to data entry and order accuracy
The ability to multitask, prioritise, and stay focused in a fast-paced environment
Clear, professional communication skills, both written and verbal
A practical, reliable approach and a team-first mindset
Why join Real Steel?
Be part of the founding team at a brand-new factory
Modern machinery and a purpose-built production environment
A company that invests in its people and long-term careers
Real opportunities to grow as the site expands
A supportive team culture within a family-owned New Zealand business
Ready to join the Hautapu team?
To apply, please submit your CV and a cover letter outlining your experience and interest in the role via the Real Steel careers page or the advertised application link.
Apply now and take the first step toward building a future with Real Steel at Hautapu!
About Real Steel
Real Steel is opening a brand-new, purpose-built factory in Hautapu.
The site has been designed from day one for high-speed processing, smart material flow, modern machinery, safe workspaces, and future automation.
This is a chance to join us at Hautapu from the very start and help shape how the factory runs.
About Real Steel
Real Steel is a family-owned New Zealand business with a long history in steel processing and distribution.
We supply steel solutions nationwide and operate sites in Upper Hutt, Ashburton, and now Hautapu. We’re known for consistent standards, strong customer relationships, and looking after our people.
Many of our team build long-term careers here. Once people join Real Steel, they tend to stay.
Find out more at www.realsteel.co.nz
About the Role
As a Technical Sales Representative, you’ll sit at the front end of the business and play a critical role in connecting customers with the factory. This is an office based role acting as the link between customer enquiries and production, ensuring technical details, pricing and orders are interpreted accurately and communicated clearly.
You’ll be working closely with customers to understand their needs, interpret part numbers and specifications, and provide accurate quotes and sales orders. This is a practical, detail-focused role that requires technical capability, strong communication, and a commercial mindset.
You’ll enjoy being busy, managing multiple enquiries, and taking ownership for accuracy and outcomes.
What you'll be doing
Interpreting part numbers, specifications and customer requirements
Providing technical advice and making informed recommendations to customers
Preparing accurate quotes and processing sales orders
Keying information correctly and maintaining a high level of accuracy
Managing multiple customer enquiries at once and prioritising effectively
Following up customer enquiries to ensure orders are complete, accurate, and delivered as expected
Communicating clearly with customers by phone and email
Working closely with sales and production teams to resolve queries and keep work flowing smoothly
What you'll bring
Strong technical capability and experience in parts interpreting or a similar technical, customer-facing role
Confidence working with part numbers, specifications, and detailed product information
Proactive problem solver with a knack for asking the right questions
Commercial awareness with the ability to work comfortably with pricing, margins, and numbers
Comfort working with computer systems and ERP or inventory software to process quotes, orders, and pricing accurately
High attention to detail and a disciplined approach to data entry and order accuracy
The ability to multitask, prioritise, and stay focused in a fast-paced environment
Clear, professional communication skills, both written and verbal
A practical, reliable approach and a team-first mindset
Why join Real Steel?
Be part of the founding team at a brand-new factory
Modern machinery and a purpose-built production environment
A company that invests in its people and long-term careers
Real opportunities to grow as the site expands
A supportive team culture within a family-owned New Zealand business
Ready to join the Hautapu team?
To apply, please submit your CV and a cover letter outlining your experience and interest in the role via the Real Steel careers page or the advertised application link.
Apply now and take the first step toward building a future with Real Steel at Hautapu!
About Real Steel
