Technical Association

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Customer Care
1 month
India
Karnataka
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ID: 27986
Published 1 month ago by TechKshetra Info Solutions Pvt. Ltd
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In Customer Care category
Bengluru, Karnataka, India
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We work in diverse areas like software development, mobile app development, ERP solutions, SEO, social media marketing and digital marketing. TechKshetra Info Solutions is an ISO +001-2015 certified software development firm with a corporate office in Bangalore and registered office at KEONICS IT Park Kalaburagi.

Activity on Internshala

Hiring since September 2018

8 opportunities posted

About The Internship

Selected intern's day-to-day responsibilities include:
• Providing customers with IT support via desktop solutions, chat functions, emails, and calls
• Assisting customers with account setup and application installations
• Ensuring optimal application functionality by configuring networks
• Troubleshooting IT issues by asking customers targeted questions
• Providing customers with step-by-step guidance to resolve technical problems
• Following up on technical queries and providing prompt feedback
• Prioritizing customer queries and escalating serious technical issues to IT developers
• Documenting error reports and monitoring performance metrics
• Relaying application functionality feedback from customers to IT developers
• Compiling IT instruction manuals and useful IT support resources

Learn skills relevant for this internship on Internshala Trainings

Learn Business Analytics

Learn Business Communication

Who can apply

Only Those Candidates Can Apply Who
• are available for full time (in-office) internship
• can start the internship between 21st May'22 and 25th Jun'22
• are available for duration of 3 months
• have relevant skills and interests Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

We work in diverse areas like software development, mobile app development, ERP solutions, SEO, social media marketing and digital marketing. TechKshetra Info Solutions is an ISO +001-2015 certified software development firm with a corporate office in Bangalore and registered office at KEONICS IT Park Kalaburagi.

Activity on Internshala

Hiring since September 2018

8 opportunities posted

About The Internship

Selected intern's day-to-day responsibilities include:
• Providing customers with IT support via desktop solutions, chat functions, emails, and calls
• Assisting customers with account setup and application installations
• Ensuring optimal application functionality by configuring networks
• Troubleshooting IT issues by asking customers targeted questions
• Providing customers with step-by-step guidance to resolve technical problems
• Following up on technical queries and providing prompt feedback
• Prioritizing customer queries and escalating serious technical issues to IT developers
• Documenting error reports and monitoring performance metrics
• Relaying application functionality feedback from customers to IT developers
• Compiling IT instruction manuals and useful IT support resources

Learn skills relevant for this internship on Internshala Trainings

Learn Business Analytics

Learn Business Communication

Who can apply

Only Those Candidates Can Apply Who
• are available for full time (in-office) internship
• can start the internship between 21st May'22 and 25th Jun'22
• are available for duration of 3 months
• have relevant skills and interests
TechKshetra Info Solutions Pvt. Ltd
TechKshetra Info Solutions Pvt. Ltd
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