Verified Job
Customer Support / TeleCaller
Technical Architect
Customer Support / TeleCaller
#431157
Remote / WFH
Job Description
For over 40 years, HCL has been providing value to their customer’s businesses through application development, maintenance and business transformation services. HCL’s collaborated global delivery mechanism across all industry verticals ensures an innovative and successful execution of IT services. HCL in ANZ is focused in providing software-led IT solutions, Enterprise and Applications Consulting, remote infrastructure management, BPO services and IT Hardware and Systems Integration with offices based in Sydney, Melbourne, Brisbane, Adelaide, Perth, Auckland & Wellington.
Location: Sydney
No of Positions : 10
Technical Architect is will be will enjoy taking ownership of the strategic delivery of technology architecture strategy including designing, refining and uplifting system architecture to meet the expectation of customers. Your role will provide a critical capability in helping technology delivery teams understand how their program progress fits into the wider group view and on how to best structure Ab Initio technology solutions to stay future fit, compliant and best in market.
Roles and Responsibilities
· Work with clients to discover, analyze and document client business requirements, and translate into technical terms and drive team effort to design, build and manage technology solutions that solve business problems
Designing solutions, and system and software architecture according to business strategies and architecture standards/processes.
Analysing business requirements and determining appropriate solutions to these requirements based on business needs.
Resolving routine to moderately complex problems and issues in solution architectures; assessing potential risks and determining solutions to these risks.
Collaborating with other team members, technology experts and business stakeholders to provide functional support to clients on solution architecture to ensure solutions align with Reference Architectures and cross cutting technology and security standards and policies.
· Exhibit outlook to bring continuous improvement, innovation and exhibit capability to learn new areas (technology, business domain, project management process) and drive the similar effort of team members:
· Undertake primary ownership in driving self and team effort across all phases of a project lifecycle
Education Qualification, Experience and Expertise
Bachelor’s / Master’s degree in engineering.
At least 8-12years of IT experience with the following technologies : Ab Initio, SQL, Unix, Jenkins
· Must have good understanding of ETL frameworks.
· Extensive experience in the data warehousing and expertise in various Ab Initio tools such as GDE, Express>IT, MHub, EME
· Understand the problem statement, client requirements and design and build complex solutions using Programing languages, ETL platform, etc.;
Experience working in an Agile environment.
Ability to lead solution design sessions, documenting system/technical requirements
· Advanced SQL skills. Should be able to understand complex queries
· Exposure to Cloud Platforms will be a plus - AWS, Azure, GCP.
· Recommended experience with Kafka
HCL offers a unique opportunity where your employer puts you first and customers second. At HCL, we believe in EMPLOYEE FIRST. HCL’s enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.
Job Type: Full-time
Pay: $125,000.00 – $140,000.00 per year
Location: Sydney
No of Positions : 10
Technical Architect is will be will enjoy taking ownership of the strategic delivery of technology architecture strategy including designing, refining and uplifting system architecture to meet the expectation of customers. Your role will provide a critical capability in helping technology delivery teams understand how their program progress fits into the wider group view and on how to best structure Ab Initio technology solutions to stay future fit, compliant and best in market.
Roles and Responsibilities
· Work with clients to discover, analyze and document client business requirements, and translate into technical terms and drive team effort to design, build and manage technology solutions that solve business problems
Designing solutions, and system and software architecture according to business strategies and architecture standards/processes.
Analysing business requirements and determining appropriate solutions to these requirements based on business needs.
Resolving routine to moderately complex problems and issues in solution architectures; assessing potential risks and determining solutions to these risks.
Collaborating with other team members, technology experts and business stakeholders to provide functional support to clients on solution architecture to ensure solutions align with Reference Architectures and cross cutting technology and security standards and policies.
· Exhibit outlook to bring continuous improvement, innovation and exhibit capability to learn new areas (technology, business domain, project management process) and drive the similar effort of team members:
· Undertake primary ownership in driving self and team effort across all phases of a project lifecycle
Education Qualification, Experience and Expertise
Bachelor’s / Master’s degree in engineering.
At least 8-12years of IT experience with the following technologies : Ab Initio, SQL, Unix, Jenkins
· Must have good understanding of ETL frameworks.
· Extensive experience in the data warehousing and expertise in various Ab Initio tools such as GDE, Express>IT, MHub, EME
· Understand the problem statement, client requirements and design and build complex solutions using Programing languages, ETL platform, etc.;
Experience working in an Agile environment.
Ability to lead solution design sessions, documenting system/technical requirements
· Advanced SQL skills. Should be able to understand complex queries
· Exposure to Cloud Platforms will be a plus - AWS, Azure, GCP.
· Recommended experience with Kafka
HCL offers a unique opportunity where your employer puts you first and customers second. At HCL, we believe in EMPLOYEE FIRST. HCL’s enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.
Job Type: Full-time
Pay: $125,000.00 – $140,000.00 per year
