Verified Job
Customer Support / TeleCaller
Technical & Analytics Support Executive
Customer Support / TeleCaller
#754547
Remote / WFH
Global Media Marketing & Communication Pvt. Ltd.
Job Description
Pay
₹30,000 - ₹35,000 a month
Job type
Contractual / Temporary
Location
Jaipur, Rajasthan
Benefits
Pulled from the full job description
Provident Fund
Full job description
Technical & Analytics Support Executive
Company: Global Media Marketing & Communications Pvt. Ltd.
Location: Jaipur, Rajasthan
Experience: 2–3 Years
Joining: Immediate Preferred
About the Role
Global Media Marketing & Communications Pvt. Ltd. is seeking a proactive and technically skilled Technical & Analytics Support Executive to support digital operations, analytics, cybersecurity, and IT infrastructure for high-impact government and corporate communication projects. The ideal candidate should have hands-on experience in digital analytics, online reputation management (ORM), cybersecurity practices, IT support, and coordination with multiple stakeholders.
Key Responsibilities
Perform digital analytics and Online Reputation Management (ORM) by monitoring brand mentions, public sentiment, engagement trends, and online conversations across digital platforms.
Track social media performance using analytics tools and generate actionable insights to improve campaign effectiveness and digital engagement.
Monitor trending topics, hashtags, and emerging issues while preparing periodic analytics and performance reports.
Ensure the cybersecurity of official social media and digital platforms by implementing security best practices, including multi-factor authentication (MFA), account protection, phishing prevention, and threat monitoring.
Identify and respond to potential cybersecurity risks, unauthorized access attempts, and platform vulnerabilities.
Coordinate with district offices, field teams, and stakeholders to collect quality content, facilitate campaign execution, and ensure timely dissemination of information.
Provide technical support for digital communication activities, including troubleshooting hardware, software, networking, and system-related issues.
Support live streaming, virtual events, webinars, and online broadcasts by ensuring smooth technical operations.
Manage server backups, digital asset storage, data security, and routine system maintenance.
Maintain documentation of technical issues, analytics reports, and security compliance records.
Collaborate with social media, creative, and content teams to ensure seamless execution of digital campaigns.
Stay updated with the latest trends in digital analytics, cybersecurity, social media technologies, and IT infrastructure.
Perform any additional technical or analytics-related responsibilities assigned by the management.
Requirements
Graduate/Postgraduate in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, Computer Applications, or a related field.
Minimum 2–3 years of professional experience in Digital Analytics, Cybersecurity, Social Media Management, IT Support, or Digital Operations.
Strong understanding of Online Reputation Management (ORM), social listening, sentiment analysis, and digital performance monitoring.
Hands-on experience with analytics tools such as Google Analytics, Meta Business Suite, Google Looker Studio, Power BI, or similar reporting platforms.
Knowledge of cybersecurity protocols, account security, multi-factor authentication (MFA), phishing prevention, and data protection best practices.
Good understanding of networking fundamentals, system administration, server backup, and IT troubleshooting.
Familiarity with social media platforms, digital communication tools, and live streaming technologies.
Strong analytical, problem-solving, and decision-making skills.
Excellent coordination and communication skills with the ability to work across multiple teams and stakeholders.
Ability to manage multiple assignments in a fast-paced environment while meeting deadlines.
Certifications in Google Analytics, Cyber Security, Networking, Microsoft, AWS, or related technologies will be an added advantage.
Immediate joiners will be preferred.
Preferred Skills
Digital Analytics & Reporting
Online Reputation Management (ORM)
Social Listening & Sentiment Analysis
Cybersecurity & Information Security
Google Analytics & Looker Studio
Power BI / Data Visualization
IT Support & System Troubleshooting
Networking Fundamentals
Live Streaming & Event Technical Support
Data Backup & System Maintenance
Social Media Monitoring Tools
Microsoft Office & Advanced Excel
Why Join Us?
Opportunity to work on prestigious Government and Corporate communication projects.
Exposure to large-scale digital campaigns, analytics, and technology-driven initiatives.
Collaborative and innovation-focused work environment.
Career growth opportunities with exposure to advanced digital tools and technologies.
Performance-based recognition and professional development.
Apply Now
Interested candidates can share their updated CV via at shelly@globalmedialive.in or apply directly through Indeed.
Immediate Joiners will be preferred.
#Hiring #TechnicalSupport #AnalyticsExecutive #DigitalAnalytics #ORM #CyberSecurity #ITSupport #GoogleAnalytics #PowerBI #SocialMediaAnalytics #Networking #DelhiJobs #ImmediateHiring #TechJobs #GlobalMediaMarketing #NowHiring
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Required)
Experience:
Cybersecurity: 3 years (Required)
Work Location: Hybrid remote in Jaipur, Rajasthan (Jaipur)
₹30,000 - ₹35,000 a month
Job type
Contractual / Temporary
Location
Jaipur, Rajasthan
Benefits
Pulled from the full job description
Provident Fund
Full job description
Technical & Analytics Support Executive
Company: Global Media Marketing & Communications Pvt. Ltd.
Location: Jaipur, Rajasthan
Experience: 2–3 Years
Joining: Immediate Preferred
About the Role
Global Media Marketing & Communications Pvt. Ltd. is seeking a proactive and technically skilled Technical & Analytics Support Executive to support digital operations, analytics, cybersecurity, and IT infrastructure for high-impact government and corporate communication projects. The ideal candidate should have hands-on experience in digital analytics, online reputation management (ORM), cybersecurity practices, IT support, and coordination with multiple stakeholders.
Key Responsibilities
Perform digital analytics and Online Reputation Management (ORM) by monitoring brand mentions, public sentiment, engagement trends, and online conversations across digital platforms.
Track social media performance using analytics tools and generate actionable insights to improve campaign effectiveness and digital engagement.
Monitor trending topics, hashtags, and emerging issues while preparing periodic analytics and performance reports.
Ensure the cybersecurity of official social media and digital platforms by implementing security best practices, including multi-factor authentication (MFA), account protection, phishing prevention, and threat monitoring.
Identify and respond to potential cybersecurity risks, unauthorized access attempts, and platform vulnerabilities.
Coordinate with district offices, field teams, and stakeholders to collect quality content, facilitate campaign execution, and ensure timely dissemination of information.
Provide technical support for digital communication activities, including troubleshooting hardware, software, networking, and system-related issues.
Support live streaming, virtual events, webinars, and online broadcasts by ensuring smooth technical operations.
Manage server backups, digital asset storage, data security, and routine system maintenance.
Maintain documentation of technical issues, analytics reports, and security compliance records.
Collaborate with social media, creative, and content teams to ensure seamless execution of digital campaigns.
Stay updated with the latest trends in digital analytics, cybersecurity, social media technologies, and IT infrastructure.
Perform any additional technical or analytics-related responsibilities assigned by the management.
Requirements
Graduate/Postgraduate in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, Computer Applications, or a related field.
Minimum 2–3 years of professional experience in Digital Analytics, Cybersecurity, Social Media Management, IT Support, or Digital Operations.
Strong understanding of Online Reputation Management (ORM), social listening, sentiment analysis, and digital performance monitoring.
Hands-on experience with analytics tools such as Google Analytics, Meta Business Suite, Google Looker Studio, Power BI, or similar reporting platforms.
Knowledge of cybersecurity protocols, account security, multi-factor authentication (MFA), phishing prevention, and data protection best practices.
Good understanding of networking fundamentals, system administration, server backup, and IT troubleshooting.
Familiarity with social media platforms, digital communication tools, and live streaming technologies.
Strong analytical, problem-solving, and decision-making skills.
Excellent coordination and communication skills with the ability to work across multiple teams and stakeholders.
Ability to manage multiple assignments in a fast-paced environment while meeting deadlines.
Certifications in Google Analytics, Cyber Security, Networking, Microsoft, AWS, or related technologies will be an added advantage.
Immediate joiners will be preferred.
Preferred Skills
Digital Analytics & Reporting
Online Reputation Management (ORM)
Social Listening & Sentiment Analysis
Cybersecurity & Information Security
Google Analytics & Looker Studio
Power BI / Data Visualization
IT Support & System Troubleshooting
Networking Fundamentals
Live Streaming & Event Technical Support
Data Backup & System Maintenance
Social Media Monitoring Tools
Microsoft Office & Advanced Excel
Why Join Us?
Opportunity to work on prestigious Government and Corporate communication projects.
Exposure to large-scale digital campaigns, analytics, and technology-driven initiatives.
Collaborative and innovation-focused work environment.
Career growth opportunities with exposure to advanced digital tools and technologies.
Performance-based recognition and professional development.
Apply Now
Interested candidates can share their updated CV via at shelly@globalmedialive.in or apply directly through Indeed.
Immediate Joiners will be preferred.
#Hiring #TechnicalSupport #AnalyticsExecutive #DigitalAnalytics #ORM #CyberSecurity #ITSupport #GoogleAnalytics #PowerBI #SocialMediaAnalytics #Networking #DelhiJobs #ImmediateHiring #TechJobs #GlobalMediaMarketing #NowHiring
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Required)
Experience:
Cybersecurity: 3 years (Required)
Work Location: Hybrid remote in Jaipur, Rajasthan (Jaipur)
