Verified Job Accounting - Finance

Team Member - Customer Service-PERSONAL LOANS-Customer Service

Hyderabad, Andhra Pradesh

CategoryAccounting - Finance

Job ID#598511

Job TypeRemote / WFH

Job Description

Location
Hyderabad, Telangana

Full job description
Job Description ( Team Member - Customer Service)

Responsible to provide adequate and quick resolution to all the cases assigned
Analyze the complaint trend and present to the senior management
Preparing RCA ,Monitoring the cases and initiating corrective action
Liaise up and coordinate with business stakeholders to close the cases end to end
Job Requirement:

Banking knowledge is must (Loan division knowledge is preferred)
Good Communication skill (Verbal & Written)
Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
Graduate n above
Min. experience of 5 years n plus

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