Team Leader

Job Description Team Leader Operations (Sales)

Experience 4 to 6 Years of experience

What we are looking for in a candidate:
• Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
• Insurance Sales (Health/Motor/Life) - Preferred
• Establish Manage Relationships / Engagement with the Clients.
• Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
• Managing day to day Sales targets (B2C Sales)
• Doing field visits with team
• To ensure team members achieve agreed standards in relation to their job assignments.
• To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
• To monitor and document work schedule of staff and absences.
• Ensure that all audit related issues are brought to a close
• Collaborate with internal teams.
• To be the Key contact for all problems and queries with specific business assigned.

Desired Skills and Experience-
• Action Oriented, Integrity and Trust, Perseverance
• Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
• Managing measuring work
• Ability to handle sales pressure

Should be from Telesales background could have been selling any product, Insurance background would be preferred but is not a mandate. *(Any other background apart from Telesales will be not considered)
• 6 days working (1 Rotational Off)

Salary Range (While depend Level wise):
6 LPA till 17 LPA + Incentives (Incentive can be max 100% of monthly fixed Read more