Verified Job
Work from home
Team Leader – Operations (Healthcare Support – Outbound) – Mumbai, India
Work from home
#717490
Remote / WFH
Fusion CX
Job Description
Job description
Are you searching for team leader jobs in Navi Mumbai or leadership roles within call center healthcare support operations in Mumbai, Maharashtra? Fusion CX is hiring a Team Leader for a leading healthcare support process in Mumbai, Maharashtra. This customer service role is for a hands-on leader who can coach teams, maintain quality and compliance, and ensure excellent patient experience across outbound operations.
Job Description:
About the Role
As a Team Leader – Operations, you will guide and motivate your team, communicate goals and expectations, conduct skill checks and meetings, and ensure team adherence to quality and process guidelines. You will also handle escalations, support performance improvement, and maintain high standards for patient interactions.
Are you searching for team leader jobs in Navi Mumbai or leadership roles within call center healthcare support operations in Mumbai, Maharashtra? Fusion CX is hiring a Team Leader for a leading healthcare support process in Mumbai, Maharashtra. This customer service role is for a hands-on leader who can coach teams, maintain quality and compliance, and ensure excellent patient experience across outbound operations.
Job Description:
About the Role
As a Team Leader – Operations, you will guide and motivate your team, communicate goals and expectations, conduct skill checks and meetings, and ensure team adherence to quality and process guidelines. You will also handle escalations, support performance improvement, and maintain high standards for patient interactions.
