Verified Job
Accounting - Finance
Team leader - Banking Collections
Accounting - Finance
#666180
Remote / WFH
Job Description
Leading Asset Management Company
Banking Relationship Manager
Leading Asset Management Company • Pune, Maharashtra • via Workassist.in
2 days ago
₹10L a year
Full–time
No Degree Mentioned
Apply directly on Workassist.in
Apply directly on Callcenterjob.co.in
Job description
1. Responsible for Sales from Bank Branches
2. Responsible for advising the distributors on suitable product as per the requirement of their Investor, to be able to analyze the asset allocation of distributors to customize the approach in accordance for focused selling
3. Visibility with the distributors through Telephone calls, one to one meeting, regular dissemination of marketing material (Fa...
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Selections HR Services Private Limited
Team leader - Banking Collections
Selections HR Services Private Limited • Pune, Maharashtra • via LinkedIn
3 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Jooble
Apply on Jobrapido.com
Apply on WhatJobs
Job description
About the Role
We are looking for an experienced Team Leader to lead a UK Collections team within a fast-paced BPS environment. The ideal candidate will have a strong background in motor vehicle finance collections, credit control, or arrears management, along with proven experience in managing and motivating teams to deliver performance excellence while maintaining compliance and customer-centric standards.
Key Responsibilities
Team Leadership & People Management
• Lead, coach, and motivate a team of collection agents to meet individual and team targets for collections, quality, and compliance.
• Conduct regular 1-on-1s, performance reviews, and feedback sessions.
• Manage daily workflows, queue allocation, and escalations efficiently.
• Foster a positive work culture focused on accountability, learning, and collaboration.
• Drive adherence to company policies, process updates, and compliance standards.
• Track team KPIs including productivity, resolution rate, and call quality.
Collections & Process Management
• Work with customers to identify and arrange sustainable repayment or settlement plans aligned with their financial circumstances.
• Perform credit control and arrears calling to negotiate repayment of outstanding balances.
• Conduct detailed income and expenditure analysis to assess affordability.
• Identify and manage vulnerable customers with care and apply forbearance where appropriate.
• Ensure all processes align with FCA regulations, Consumer Credit Act, GDPR, and internal risk frameworks.
Banking Relationship Manager
Leading Asset Management Company • Pune, Maharashtra • via Workassist.in
2 days ago
₹10L a year
Full–time
No Degree Mentioned
Apply directly on Workassist.in
Apply directly on Callcenterjob.co.in
Job description
1. Responsible for Sales from Bank Branches
2. Responsible for advising the distributors on suitable product as per the requirement of their Investor, to be able to analyze the asset allocation of distributors to customize the approach in accordance for focused selling
3. Visibility with the distributors through Telephone calls, one to one meeting, regular dissemination of marketing material (Fa...
Show full description
Report this listing
Selections HR Services Private Limited
Team leader - Banking Collections
Selections HR Services Private Limited • Pune, Maharashtra • via LinkedIn
3 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Jooble
Apply on Jobrapido.com
Apply on WhatJobs
Job description
About the Role
We are looking for an experienced Team Leader to lead a UK Collections team within a fast-paced BPS environment. The ideal candidate will have a strong background in motor vehicle finance collections, credit control, or arrears management, along with proven experience in managing and motivating teams to deliver performance excellence while maintaining compliance and customer-centric standards.
Key Responsibilities
Team Leadership & People Management
• Lead, coach, and motivate a team of collection agents to meet individual and team targets for collections, quality, and compliance.
• Conduct regular 1-on-1s, performance reviews, and feedback sessions.
• Manage daily workflows, queue allocation, and escalations efficiently.
• Foster a positive work culture focused on accountability, learning, and collaboration.
• Drive adherence to company policies, process updates, and compliance standards.
• Track team KPIs including productivity, resolution rate, and call quality.
Collections & Process Management
• Work with customers to identify and arrange sustainable repayment or settlement plans aligned with their financial circumstances.
• Perform credit control and arrears calling to negotiate repayment of outstanding balances.
• Conduct detailed income and expenditure analysis to assess affordability.
• Identify and manage vulnerable customers with care and apply forbearance where appropriate.
• Ensure all processes align with FCA regulations, Consumer Credit Act, GDPR, and internal risk frameworks.
