• Manage team of high potential, enthusiastic professionals
• Resolve agent and customer issues
• Conduct performance reviews and team meetings
• Conduct coaching sessions
• Should have handled teams in International BPO
• Need to have excellent communication presentation skills
• Willing to look for / explore new solutions or methods
Experience - Min 1 year of team handling experience
3.00-6.00 Years
Bachelor of Arts (B.A)
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