Team Lead | International BPO|

Company Description

Greetings from Brocus IT Solutions Pvt ltd

Position: Team Leader ( Experience in International BPO - Voice Process) -WFO

Location: Sanpada, Navi Mumbai

Roles and Responsibilities:

. Candidates should have experience of Team Handling/Sales/KPIs.

· Ability to perform multi tasks and adjust quickly in short time frames.

· Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels.

· Give timely and real time feedback with a view towards improving Operational and individual efficiency.

· Knowledge of operational process, logical thinking, reporting and analysis.

· Provide feedback, training sessions and other team development exercise.

· Making daily monthly reports maintain the SLAs of team.

Desired Candidate Profile:

• Candidate must be comfortable working in night shifts and working from office.

• Looking for a candidate from an international background only.

• Must possess strong communication, interpersonal, Sales experience and influencing skills.

• Must be analytical and detail oriented.

Perks Benefits :
• Incentives- Daily Monthly
• Benefit of Accidental and Health Insurance
• Attendance Bonus
• 5 Working Days
• US UK Shifts

CTC upto : 5.5 LPA

Contact: ++67718747

CV@ hr@brocussolutions.com / hr_manager@brocussolutions.com Read more