Verified Job
Customer Support / TeleCaller
Systems Plus Technologies Manager Client Engagement
Customer Support / TeleCaller
#376405
Remote / WFH
Job Description
Client Engagement Manager
Experience: 5 + Years
Location: Pune / WFH
Key Skills
• Analytical Thinking and Problem Solving, Good Communication, People Management, Responsibility, Enthusiasm, Customer Focus/Understanding, Drive for Results
• Managing IT Clients Mandatory.
About Us
Founded by Mr. Nikunj Jhaveri in 1+87, Systems+ started out as a niche business solutions provider specializing in Technology Consulting services and ADM (Applications Development and Maintenance) services. Since then, we have expanded our capabilities to include Managed GIC services (a disruptive alternative to offshoring), DevOps, Cloud Consulting, e-commerce Consulting, RPA, and SOC/ NOC services. Working with large multinationals in sectors such as (but not limited to) Retail, FMCG, Logistics, Manufacturing, and Telecom has given us an edge over our competition. Our one-step-at-a-time approach enables seamless integration of the latest tech with legacy-based systems to form a perfectly curated IT ecosystem with maximum business agility in todays age of digital transformation.
What really makes us stand out are the values that define us. Through the years, Systems+ has always perpetuated gender-neutral workplaces and a work culture full of openness, equality, integrity, honesty, humility and most importantly, giving back to society. With a philosophy of always keeping our customer first and more than three decades of experience in developing disruptive solutions, our perfect play of talent and technology will ensure your businesss customized needs are met, and that you Work with US based enterprises to oversee their engagement with Systems Plus - in captive and consulting businesses.
• Provide strategic guidance to global customers on how they can achieve their business objectives through technology and outsourcing.
• Get deeply involved in mission critical digital transformation projects for the customer to drive overall success.
• Find new business opportunities within existing customers by navigating the organization and building meaningful relationships.
• Become a trusted partner in getting things done (from a technology perspective).
• Ensure customers are getting the most value from their technology infrastructure.
• Partner with software vendors to improve their relationship with our customers.
Experience And Skills Required
• Masters in a Technology related field or MBA from a US college
• 2+ years work experience in a technology consulting role in the US
• Develop relationships with VP and C level roles within customers
• Willing to travel to the US to meet customers at least twice a year
• Excellent verbal and written communication
• Understanding of software fundamentals i.e. databases, ETL, APIs etc.
• Experience interviewing and hiring candidates in various technology related roles
• Ability to create well formatted presentations
• Self starter and can-do attitude is a must
(ref:iimjobs.com
Experience: 5 + Years
Location: Pune / WFH
Key Skills
• Analytical Thinking and Problem Solving, Good Communication, People Management, Responsibility, Enthusiasm, Customer Focus/Understanding, Drive for Results
• Managing IT Clients Mandatory.
About Us
Founded by Mr. Nikunj Jhaveri in 1+87, Systems+ started out as a niche business solutions provider specializing in Technology Consulting services and ADM (Applications Development and Maintenance) services. Since then, we have expanded our capabilities to include Managed GIC services (a disruptive alternative to offshoring), DevOps, Cloud Consulting, e-commerce Consulting, RPA, and SOC/ NOC services. Working with large multinationals in sectors such as (but not limited to) Retail, FMCG, Logistics, Manufacturing, and Telecom has given us an edge over our competition. Our one-step-at-a-time approach enables seamless integration of the latest tech with legacy-based systems to form a perfectly curated IT ecosystem with maximum business agility in todays age of digital transformation.
What really makes us stand out are the values that define us. Through the years, Systems+ has always perpetuated gender-neutral workplaces and a work culture full of openness, equality, integrity, honesty, humility and most importantly, giving back to society. With a philosophy of always keeping our customer first and more than three decades of experience in developing disruptive solutions, our perfect play of talent and technology will ensure your businesss customized needs are met, and that you Work with US based enterprises to oversee their engagement with Systems Plus - in captive and consulting businesses.
• Provide strategic guidance to global customers on how they can achieve their business objectives through technology and outsourcing.
• Get deeply involved in mission critical digital transformation projects for the customer to drive overall success.
• Find new business opportunities within existing customers by navigating the organization and building meaningful relationships.
• Become a trusted partner in getting things done (from a technology perspective).
• Ensure customers are getting the most value from their technology infrastructure.
• Partner with software vendors to improve their relationship with our customers.
Experience And Skills Required
• Masters in a Technology related field or MBA from a US college
• 2+ years work experience in a technology consulting role in the US
• Develop relationships with VP and C level roles within customers
• Willing to travel to the US to meet customers at least twice a year
• Excellent verbal and written communication
• Understanding of software fundamentals i.e. databases, ETL, APIs etc.
• Experience interviewing and hiring candidates in various technology related roles
• Ability to create well formatted presentations
• Self starter and can-do attitude is a must
(ref:iimjobs.com
