Systems Administrator - Desktop Services

Identified by Google from the original job post
Qualifications
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience
Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty
Judgment: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience
Initiative: Can identify opportunities for improvement, propose solutions, and take action without ******** instructions
Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions
Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively
Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without ******** instructions
Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms
Basic
Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations
Basic
Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS)
Basic
Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration
Basic
Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions
Basic
Associate’s or bachelor’s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration
1–2 years of experience in systems administration or a related IT support role
Experience with Windows Server, Active Directory, Microsoft 365, and networking
Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions
Ability to work weekends and flexible hours
Ability to move or lift up to 50 lbs
Certifications required: CompTIA A+, Network+, or Security+
Benefits
Continuous professional growth and leadership opportunities
Health, wellness, and financial benefits to offer peace of mind to you and your family
World-class facilities and the technology you need to thrive – in our offices or yours
The base salary range for this position is $70,000 - $100,000
The estimated on-target earnings, or OTE, which includes a base salary, are $70,000 - $100,000
The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual
Benefits may include, but are not limited to, medical, vision, dental, 401K, and
flexible spending
Responsibilities
The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure
This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational
The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations
Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance
Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure
Manage user accounts, permissions, access controls, groups, and system security settings
Monitor system health, performance, backups, alerts, and security events
Troubleshoot hardware, software, network, endpoint, and application issues
Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures
Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations
Maintain technical documentation, support procedures, asset information, and knowledge base articles
Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies
Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals