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Customer Support / TeleCaller
System Lead - Access
Customer Support / TeleCaller
#703170
Remote / WFH
Job Description
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L3Harris Technologies
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Title: System Lead - Access
Job Location: Sydney or Canberra
The System Lead – Access is responsible for managing a portfolio of software projects, overseeing staff, support services, and all associated deliverables.
About L3Harris Trenchant:
Working at Trenchant means working alongside the best researchers and engineers from across the security research and intelligence communities. Our tight-knit interdisciplinary teams generate thoughtful capability designs and incremental feature releases that reliably deliver world-class computer security products into operational environments. Our business unit offers an exceptional value-proposition for individuals looking to make an impact.
Trenchant’s expertise is the by-product of the L3Harris acquisition of two highly-regarded information security businesses – Azimuth Security and Linchpin Labs. United under Trenchant, we are a key component of L3Harris’ Intelligence and Cyber Sector, now the core of the newly established Cyber division. We are a trusted, discrete partner furnishing security products, consultancy, training and integration services to allied security, defense, and law enforcement agencies.
What the role will involve
The responsibilities of your role will include the following:
Assemble and monitor high-performance, multidisciplinary engineering teams
Consult with stakeholders to reconcile the strategic, tactical, and technical priorities for team leads
Set objectives, monitor performance, promote communication, and ensure the well-being of direct reports
Support administrative tasks to ensure timely processing of actions affecting direct reports
Technical Responsibilities:
Collaborate with team leads to review high-level architecture, internal project goals, and technical barriers
Partner with stakeholders to refine project priorities and adapt deliveries based on evolving customer requirements
Analyse program requirements and develop effort estimates in conjunction with program management partners
Maintain depth in respective disciplines and contribute to ongoing software projects in research, engineering, or quality assurance
Qualifications:
Bachelor's degree or equivalent experience in software engineering, computer science, or a related field
Demonstrated proficiency of mobile platform (Android or iOS) internals, native programming languages (Objective-C, Swift, Java, and/or Kotlin), and system security mechanisms
8+ years of experience in software development, process automation, quality engineering, or network operations
Working knowledge of operating system and application vulnerability classes
Proven experience analysing malware samples and understanding mitigations provided by software patches
Experience with containerization technologies (e.g., Docker), git workflows, and continuous integration/delivery platforms (e.g., Bamboo, Jenkins, GitHub, GitLab)
Knowledge and practical experience with agile software development methodologies
4+ years of experience leading a team
Preferred Additional Skills:
Substantial experience in CNO development/offensive cyber security
Experience in low-level programming languages and instruction sets
Ability to install and operate developer debugging tools on Windows, macOS, Android, or iOS
Demonstrated proficiency using reverse engineering tools such as IDA Pro, Ghidra, or Hopper and dynamic tools such as Frida or ADB.
Work Environment and Physical Demands:
Duties require working with a global team and may periodically necessitate working outside of normal working hours (evenings, holidays, and weekends)
Up to 10% travel required
Ability to sit at a desk, look at a monitor, and type for extended periods of time in an office environment
May be required to lift/move up to 25 lbs with assistance
Dexterity of hands and fingers to operate and troubleshoot computers
A few of our employee benefits are:
An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
Flexible working hours and patterns depending on location
Discounted private health insurance
Life & Total Permanent Disability Cover
Novated Car Leasing
Company supported professional development programs
Company paid parking
Retail Reward programs
Important to know
Due to the nature of our work many our roles require an Australian/5 EYES citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment.
#LI-RT1
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, ****** orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Last 24 hours
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
50+ jobs - since yesterday
Youth Peer Worker - Safeguards, Child & Adolescent Mental Health - Location Negotiable
Southern NSW Local Health District
Queanbeyan NSW
Salary packaging
Visited 1 hour ago
Family/Carer Peer Worker - Safeguards, Child & Adolescent Mental Health - Location Negotiable
Southern NSW Local Health District
Queanbeyan NSW
Salary packaging
Visited 1 hour ago
Clinical Neuropsychologist - Psychology and Counselling Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Social Media Managers - Sydney, Canberra or Melbourne
Viva Leisure Group
Greater Canberra ACT
Parental leave
Gym membership
Free fitness classes
Free snacks
Visited 1 hour ago
Cleaning and Trolley Collection
Woolworths Supermarkets
Dickson ACT
Employee rewards program
Visited 1 day ago
IT Systems Analyst (contract or perm)
NCS Australia
Canberra ACT
Parental leave
Insurance services
Visited 1 day ago
Scrum Master, Cyber Technology Integration Services
Thales
Deakin ACT 2600
Parental leave
Visited 1 hour ago
Principal Cybersecurity Analyst (Splunk) - Federal Government
Verizon
Lyneham ACT
Visited 1 hour ago
Cyber Security Lead (SOC)
BAE Systems
Canberra ACT 2601
Visited 1 hour ago
Project Defence Technician
Telstra
Canberra ACT
Visited 1 hour ago
Cleaning Assistant
RSL LifeCare
Page ACT
Employee discount
Salary packaging
Project Defence Technician
Telstra Business Technology Centre Perth South
Canberra ACT
Visited 1 hour ago
Account Partner - Allhomes
CoStar Group
Canberra ACT
Parental leave
Work from home
Visited 1 day ago
Marketing Manager - Sydney or Canberra
Viva Leisure Group
Greater Canberra ACT
Parental leave
Gym membership
Free fitness classes
Free snacks
Executive Assistant
Australian National University
Canberra ACT 2601
Visited 1 hour ago
Head of Security, Public Sector ANZ, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd
Canberra ACT
Visited 23 minutes ago
Casual General Labourer
Show Support
Canberra ACT 2601
Sportscraft - Store Manager - Canberra
Sportscraft
Civic Square ACT 2608
Referral program
Parental leave
Employee assistance program
Sportscraft - Store Manager - Canberra
APG & Co
Civic Square ACT 2608
Referral program
Parental leave
Employee assistance program
Business and Proposal Manager
Leidos
Canberra ACT 2600
Annual leave
Project Coordinator
Leidos
Canberra ACT
Annual leave
Visited 1 hour ago
Anaesthetist 2h from Canberra
Mediix
Canberra ACT
Visited 21 minutes ago
System Lead - Access
L3Harris Technologies
Barton ACT
Visited 47 minutes ago
System Lead - Agent/C2
L3Harris Technologies
Barton ACT
Visited 47 minutes ago
Lead WIM Investigator
Amazon Support Services Pty Ltd
Canberra ACT
Visited 20 minutes ago
People also searched:
Employers: Post a Job
L3Harris Technologies
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Title: System Lead - Access
Job Location: Sydney or Canberra
The System Lead – Access is responsible for managing a portfolio of software projects, overseeing staff, support services, and all associated deliverables.
About L3Harris Trenchant:
Working at Trenchant means working alongside the best researchers and engineers from across the security research and intelligence communities. Our tight-knit interdisciplinary teams generate thoughtful capability designs and incremental feature releases that reliably deliver world-class computer security products into operational environments. Our business unit offers an exceptional value-proposition for individuals looking to make an impact.
Trenchant’s expertise is the by-product of the L3Harris acquisition of two highly-regarded information security businesses – Azimuth Security and Linchpin Labs. United under Trenchant, we are a key component of L3Harris’ Intelligence and Cyber Sector, now the core of the newly established Cyber division. We are a trusted, discrete partner furnishing security products, consultancy, training and integration services to allied security, defense, and law enforcement agencies.
What the role will involve
The responsibilities of your role will include the following:
Assemble and monitor high-performance, multidisciplinary engineering teams
Consult with stakeholders to reconcile the strategic, tactical, and technical priorities for team leads
Set objectives, monitor performance, promote communication, and ensure the well-being of direct reports
Support administrative tasks to ensure timely processing of actions affecting direct reports
Technical Responsibilities:
Collaborate with team leads to review high-level architecture, internal project goals, and technical barriers
Partner with stakeholders to refine project priorities and adapt deliveries based on evolving customer requirements
Analyse program requirements and develop effort estimates in conjunction with program management partners
Maintain depth in respective disciplines and contribute to ongoing software projects in research, engineering, or quality assurance
Qualifications:
Bachelor's degree or equivalent experience in software engineering, computer science, or a related field
Demonstrated proficiency of mobile platform (Android or iOS) internals, native programming languages (Objective-C, Swift, Java, and/or Kotlin), and system security mechanisms
8+ years of experience in software development, process automation, quality engineering, or network operations
Working knowledge of operating system and application vulnerability classes
Proven experience analysing malware samples and understanding mitigations provided by software patches
Experience with containerization technologies (e.g., Docker), git workflows, and continuous integration/delivery platforms (e.g., Bamboo, Jenkins, GitHub, GitLab)
Knowledge and practical experience with agile software development methodologies
4+ years of experience leading a team
Preferred Additional Skills:
Substantial experience in CNO development/offensive cyber security
Experience in low-level programming languages and instruction sets
Ability to install and operate developer debugging tools on Windows, macOS, Android, or iOS
Demonstrated proficiency using reverse engineering tools such as IDA Pro, Ghidra, or Hopper and dynamic tools such as Frida or ADB.
Work Environment and Physical Demands:
Duties require working with a global team and may periodically necessitate working outside of normal working hours (evenings, holidays, and weekends)
Up to 10% travel required
Ability to sit at a desk, look at a monitor, and type for extended periods of time in an office environment
May be required to lift/move up to 25 lbs with assistance
Dexterity of hands and fingers to operate and troubleshoot computers
A few of our employee benefits are:
An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
Flexible working hours and patterns depending on location
Discounted private health insurance
Life & Total Permanent Disability Cover
Novated Car Leasing
Company supported professional development programs
Company paid parking
Retail Reward programs
Important to know
Due to the nature of our work many our roles require an Australian/5 EYES citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment.
#LI-RT1
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, ****** orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
