Verified Job
Accounting - Finance
Support Services Associate
Accounting - Finance
#544339
Remote / WFH
Job Description
Job Overview
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Kotak Mahindra Bank Limited is a leading bank in India, offering a wide range of financial products and services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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Role Summary
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We are seeking a Customer Support Specialist to join our team. The successful candidate will be responsible for providing timely and effective resolution to customer complaints and issues, analyzing customer feedback, and developing processes to improve customer satisfaction.
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Key Requirements:
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• Banking knowledge, with a focus on loan division knowledge
• Excellent communication skills (verbal and written)
• Strong Microsoft Office skills (Excel, PowerPoint, Word, etc.)
• Graduate degree or above
• Minimum 5 years of experience in a related field
\
Kotak Mahindra Bank Limited is a leading bank in India, offering a wide range of financial products and services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
\
Role Summary
\
We are seeking a Customer Support Specialist to join our team. The successful candidate will be responsible for providing timely and effective resolution to customer complaints and issues, analyzing customer feedback, and developing processes to improve customer satisfaction.
\
Key Requirements:
\
• Banking knowledge, with a focus on loan division knowledge
• Excellent communication skills (verbal and written)
• Strong Microsoft Office skills (Excel, PowerPoint, Word, etc.)
• Graduate degree or above
• Minimum 5 years of experience in a related field
