Verified Job
Security Guard
Supervisor, Relational Security, Integrated Protection Services
Security Guard
#59684
Remote / WFH
PHSA
Job Description
Supervisor, Relational Security
Integrated Protection Services
Vancouver, BC
Reporting to the Coordinator, Relational Security, IPS Operations, the Supervisor, Relational Security is responsible for leading assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator. As well, the Supervisor maintains and enforces security of persons and property in accordance with established policies and procedures.
What you’ll do
Supervise assigned staff by providing work direction, calling in relief staff and participating in the orientation and training of Relational Security Officers.
Assist with performance reviews of Relational Security Officers by providing the Coordinator with reports regarding assigned work, and other performance indicators.
Use a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues.
Patrol buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforce regulations and security procedures. Identify risks, safety and security hazards and takes appropriate action. Check doors, windows and entrances, securing same to prevent unauthorized entrance by others.
Respond to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assess the situation, consults with medical staff and others, and take appropriate action as required.
Investigate, resolve and report disturbances utilizing non-violent interventions. Document and report incidents in accordance with established Protection Services procedures.
Provide security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provide security ****** for staff and patients as required. Respond to requests for assistance from staff, patients and the public.
Utilize and operate photo identification, access control, CCTV, and other security system programs.
Provide pre/post flight safety inspections of heliports following appropriate departmental procedures.
Maintain a daily log of events and prepares detailed reports.
Communicates with the on-call leadership after business hours regarding emergent issues, as required.
Utilize Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc., in order to support departmental goals and objectives.
Review reports to ensure accuracy and appropriate handover across shifts.
Conduct preliminary investigations following accidents/injury of Relational Security Officers.
Provide support to Fraser Health staff in response to challenging behavior in a healthcare setting. Implement and follows necessary procedures in case of emergencies, such as the Fraser Health Disaster Plan.
Assist in the creation of safety security plans to manage the presence of individuals presenting specific increased risk to staff and facilities.
Liaise with fire, police and other related community officials regarding fire and security protocol, per department guidelines.
Provide First Aid services to injured persons, completes required documentation and maintains supplies.
Perform other related duties as assigned.
What you bring
Qualifications
Current BC Security Guard License and Certification of Training Completion in Advanced Security Training. Three (3) years recent related experience with one (1) year in a supervisory capacity, or an equivalent combination of education, training and experience.
The minimum requirement to be considered for this role is a current BC Security Guard License and minimum three years experience. Candidates who have not yet completed the OFA Level II and Advanced Security Training certification may be considered.
An equivalent combination of education, training, and experience may be considered.
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Integrated Protection Services
Vancouver, BC
Reporting to the Coordinator, Relational Security, IPS Operations, the Supervisor, Relational Security is responsible for leading assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator. As well, the Supervisor maintains and enforces security of persons and property in accordance with established policies and procedures.
What you’ll do
Supervise assigned staff by providing work direction, calling in relief staff and participating in the orientation and training of Relational Security Officers.
Assist with performance reviews of Relational Security Officers by providing the Coordinator with reports regarding assigned work, and other performance indicators.
Use a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues.
Patrol buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforce regulations and security procedures. Identify risks, safety and security hazards and takes appropriate action. Check doors, windows and entrances, securing same to prevent unauthorized entrance by others.
Respond to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assess the situation, consults with medical staff and others, and take appropriate action as required.
Investigate, resolve and report disturbances utilizing non-violent interventions. Document and report incidents in accordance with established Protection Services procedures.
Provide security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provide security ****** for staff and patients as required. Respond to requests for assistance from staff, patients and the public.
Utilize and operate photo identification, access control, CCTV, and other security system programs.
Provide pre/post flight safety inspections of heliports following appropriate departmental procedures.
Maintain a daily log of events and prepares detailed reports.
Communicates with the on-call leadership after business hours regarding emergent issues, as required.
Utilize Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc., in order to support departmental goals and objectives.
Review reports to ensure accuracy and appropriate handover across shifts.
Conduct preliminary investigations following accidents/injury of Relational Security Officers.
Provide support to Fraser Health staff in response to challenging behavior in a healthcare setting. Implement and follows necessary procedures in case of emergencies, such as the Fraser Health Disaster Plan.
Assist in the creation of safety security plans to manage the presence of individuals presenting specific increased risk to staff and facilities.
Liaise with fire, police and other related community officials regarding fire and security protocol, per department guidelines.
Provide First Aid services to injured persons, completes required documentation and maintains supplies.
Perform other related duties as assigned.
What you bring
Qualifications
Current BC Security Guard License and Certification of Training Completion in Advanced Security Training. Three (3) years recent related experience with one (1) year in a supervisory capacity, or an equivalent combination of education, training and experience.
The minimum requirement to be considered for this role is a current BC Security Guard License and minimum three years experience. Candidates who have not yet completed the OFA Level II and Advanced Security Training certification may be considered.
An equivalent combination of education, training, and experience may be considered.
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
