Student Visa & International Education Specialist
Job Description
1. Student Visa Processing (60β70%)
β’ Prepare and lodge New Zealand student visa applications under supervision.
β’ Review client documentation to ensure applications are complete, accurate, and decision-ready.
β’ Prepare online applications, visa cover letters, and supporting submissions.
β’ Liaise with students to gather required information and maintain proactive communication.
β’ Monitor application progress and follow up with clients, providers, and Immigration New Zealand.
β’ Assist Licensed Immigration Advisers in responding to RFIs, PPIs, and related immigration queries.
β’ Maintain accurate electronic client files, CRM records, and document management systems within service standards.
2. Admissions & Student Journey Coordination
β’ Collaborate with the Admissions Coordinator to ensure seamless transition through to visa lodgement.
β’ Liaise with education providers regarding admissions, offers of place, and enrolment requirements.
β’ Track application progress, identify delays, and support students with timely updates.
3. Provider Relationship Management
β’ Build and nurture positive relationships with New Zealand education providers.
β’ Act as a key contact for provider enquiries, attend meetings, webinars, and education exhibitions.
β’ Maintain provider agreements, commission schedules, and key information.
4. Business Development & Portfolio Growth
β’ Identify opportunities to build B2B referral partnerships and work with education agents.
β’ Participate in marketing initiatives, webinars, and prospective student follow-ups.
β’ Work closely with leadership to expand market presence and portfolio reach.
5. Financial Administration & Compliance
β’ Maintain commission schedules and partner with Finance to ensure accurate, timely invoicing and reconciliation.
β’ Maintain CRM records, document folders, and procedural templates.
β’ Ensure full compliance with Immigration Advisers Licensing Act requirements and internal policies.
6. Team & Culture Contribution
β’ Work collaboratively across teams (Admissions, Finance, Advisers) to refine operational processes.
β’ Assist in onboarding and training new team members as the division expands.
