Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You'll Do
Develop and execute strategic communications plans supporting stand-up, governance, and operationalization activities.
Create communications products such as leadership briefings, talking points, FAQs, status updates, stakeholder messages, and other program-facing materials.
Translate complex program information into clear, compelling narratives tailored to diverse stakeholder audiences.
Support communications associated with governance forums, KPI reporting, decision-making processes, and enterprise alignment efforts.
Coordinate messaging and planning across Deloitte project leadership, governance leads, KPI teams, program leads, and Public Affairs.
Support stakeholder engagement planning to strengthen awareness, adoption, and buy-in.
Develop both enterprise-level and site-specific communications materials, ensuring consistency while adapting for local audiences.
Use storytelling and data visualization techniques to improve clarity, executive engagement, and message impact.