Stone Wood Hotels and Resorts

Company Description

Stone Wood Hotels & Resorts offers value-for-money vacation experiences at unique locations, including prime seaside locations like Morjim, Siolim, Vagator, and Mandrem in Goa. With over a decade of experience in the hospitality industry, we cater to the demands of travellers, families, groups of friends, and solo travellers. Our ethos combines the luxuries of a resort with the comfort of home, providing distinctive stay experiences to our esteemed guests.

Role Description

This is a full-time on-site role as a Duty Manager at Stone Wood Hotels and Resorts in Kumbhalgarh. The Duty Manager will be responsible for overseeing daily operations, managing staff, ensuring guest satisfaction, handling guest inquiries and requests, and maintaining a high standard of service delivery. The role involves working closely with various departments to ensure smooth operations and exceptional guest experiences.

Qualifications
• Experience in the hospitality industry, customer service, and team management
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to work under pressure and handle multiple tasks efficiently
• Knowledge of hotel operations and industry trends
• Flexibility to work in shifts and weekends
• Leadership skills and a proactive approach to handling challenges
• Bachelor's degree in Hospitality Management or related field is a plus