State Jio Home Delivery Lead

Job Description :
• Job Responsibilities :

1. Lead the Inside Sales representatives team at State
2. Set and track sales targets & KPIs by monitoring Leads Generation,
Sales volumes, Delivery Efficiency and TAT
3. Manage the 'Jio Customer Associate' & 'Jio Home Delivery' Program at
State and ensure high productivity
4. Drive JCAs for Lead Generation, Customer Retention & Win-back
Programs
5. Identifying and onboarding Channel Partners - Ensure Partner
profitability and sustained interest
6. Collaborate with Internal and External Stakeholders for smooth
operations
7. Identify key issues and pain points of the team and support in
providing resolution
8. Ensure implementation of operational procedures on ground
+. Review and analyze daily sales performance of the team members
10. Coach, train, evaluate and monitor inside sales representatives
performance
11. Responsible for implementation of various sub-programs launched by
State/ NHQ.
• Skills & Competencies :

1. Strong communication skills
2. Team leading skills
3. Strong people management skills (Effectively manage and motivate team
members)
4. Demonstrate exceptional accountability and ownership of the task
assigned
5. Organizational and time-management skills
6. Tech Savvy