Start of main content Ward Clerk | Burwood Hospital
Job Description
Christchurch - Burwood Hospital - Older Persons Health Service
Permanent full-time position working 40 hours per week (Monday to Friday)
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
We are looking for a Ward Clerk to join our team in the Older Persons Health Service at Burwood Hospital. Ward D1 specialises in assessment, treatment and rehabilitation for patients with Orthopaedic injuries.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3 (Step 1 to 3 - final placement step is dependent on skills, knowledge and experience)
For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)
Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers and management of patient records. Working in the reception area you will be the first point of contact for patients, whanau, visitors and various hospital and health provider staff.
In this role, you will be responsible for:
General clerical and administrative tasks
Entering information to the patient management system
Booking patients for clinic appointments
Answering phones and greeting patients and their families
Delivering great customer service
About you
Skills and experience
Have administrative experience
Have an eye for detail and a high level of accuracy in your work
Be an excellent communicator and uphold a professional manner with patients and colleagues
Have strong computer skills
Ideally have a health background or a basic understanding of medical terminology
Be able to prioritise and keep calm in busy situations
Database experience is desirable
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click 'apply now.' All applications must be submitted through our online career's portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert
