Sr| Executive | HR

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Customer Care Executive
1 month
India
Maharashtra
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ID: 471108
Published 1 month ago by max hair clinic Pvt Ltd
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Pune, Maharashtra, India
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JOB DESCRIPTION

DESIGNATION : Executive HR

ROLE : HR Generalist

FUNCTION : Advanced Beauty Cosmetic Clinics Pvt Ltd

LOCATION : Pune

REPORTING TO : Regional Manager ( West )

ROLE PURPOSE:

The key objective of the role is to enhance the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

COMPETENCIES REQUIRED :

KNOWLEDGE: Graduate, MBA in Human Resource

CRITICAL SUCCESS FACTORS :
• Continuous Learning on employee behavior
• Action Results Orientation
• Relationship Management
• Self-Starter
• Communication Skills
• Attrition oriented

FUNCTIONAL SKILLS :
• Hiring
• Human resources management
• Benefits administration
• Performance management
• Communication processes
• Compensation and wage structure
• Supporting diversity
• Classifying employees
• Employment law
• Laws against sexual harassment
• Organization

TECHNICAL SKILLS (IF ANY) : MS Office, Internet Explorer

KEY ACCOUNTABILITIES OWNERSHIP

FINANCIAL PERSPECTIVE
• Controlling the cost of all to-be-hired employee payroll system
• Tracks incentive calculations
• Employee CTC analyze

EMPLOYEE PERSPECTIVE
• Conducting a survey on best customer service practices and updating the Operation team
• Maintains excellent relationships with employees through superior employee orientation programs
• Designing award orientation programs for performing employees
• Employee integrity monitoring

INTERNAL BUSINESS PERSPECTIVE
• Contributes information, ideas, and research to help develop employee performance
• Helps to improve grooming standards, presentation skills, hygiene, and relationship management of employees
• Sets standard HR rules and regulations to overcome administration disorders
• Implements and adheres to company policies and procedures
• Work closely with the corporate office HR Manager, Regional Manager West, and Clinic managers on a daily basis to keep up a good sales trend.

LEARNING AND GROWTH PERSPECTIVE
• Be well aware of all the services provided by Adgrohair Hair Clinic.
• Attend industry-based exhibitions, conferences and events.
• Attends trade shows and travels to visit studios in metro cities if needed

KEY PERFORMANCE INDICATORS
• Maintain lowest attrition levels
• Area wise employee motivation and performance enhancement

REPORTING STRUCTURE

DIRECT REPORTEES : None

TEAM SIZE : None

WORKING RELATIONSHIPS:

INTERNAL: RM, Franchise owners, IT, Operations

EXTERNAL: Labour department, Govt bodies.

Job Types: Full-time, Permanent

Salary: ₹25,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement

Schedule:
• Day shift

Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 2 years (Required)

Speak with the employer
++1-XXXXXXXXXX Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

JOB DESCRIPTION

DESIGNATION : Executive HR

ROLE : HR Generalist

FUNCTION : Advanced Beauty Cosmetic Clinics Pvt Ltd

LOCATION : Pune

REPORTING TO : Regional Manager ( West )

ROLE PURPOSE:

The key objective of the role is to enhance the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

COMPETENCIES REQUIRED :

KNOWLEDGE: Graduate, MBA in Human Resource

CRITICAL SUCCESS FACTORS :
• Continuous Learning on employee behavior
• Action Results Orientation
• Relationship Management
• Self-Starter
• Communication Skills
• Attrition oriented

FUNCTIONAL SKILLS :
• Hiring
• Human resources management
• Benefits administration
• Performance management
• Communication processes
• Compensation and wage structure
• Supporting diversity
• Classifying employees
• Employment law
• Laws against sexual harassment
• Organization

TECHNICAL SKILLS (IF ANY) : MS Office, Internet Explorer

KEY ACCOUNTABILITIES OWNERSHIP

FINANCIAL PERSPECTIVE
• Controlling the cost of all to-be-hired employee payroll system
• Tracks incentive calculations
• Employee CTC analyze

EMPLOYEE PERSPECTIVE
• Conducting a survey on best customer service practices and updating the Operation team
• Maintains excellent relationships with employees through superior employee orientation programs
• Designing award orientation programs for performing employees
• Employee integrity monitoring

INTERNAL BUSINESS PERSPECTIVE
• Contributes information, ideas, and research to help develop employee performance
• Helps to improve grooming standards, presentation skills, hygiene, and relationship management of employees
• Sets standard HR rules and regulations to overcome administration disorders
• Implements and adheres to company policies and procedures
• Work closely with the corporate office HR Manager, Regional Manager West, and Clinic managers on a daily basis to keep up a good sales trend.

LEARNING AND GROWTH PERSPECTIVE
• Be well aware of all the services provided by Adgrohair Hair Clinic.
• Attend industry-based exhibitions, conferences and events.
• Attends trade shows and travels to visit studios in metro cities if needed

KEY PERFORMANCE INDICATORS
• Maintain lowest attrition levels
• Area wise employee motivation and performance enhancement

REPORTING STRUCTURE

DIRECT REPORTEES : None

TEAM SIZE : None

WORKING RELATIONSHIPS:

INTERNAL: RM, Franchise owners, IT, Operations

EXTERNAL: Labour department, Govt bodies.

Job Types: Full-time, Permanent

Salary: ₹25,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement

Schedule:
• Day shift

Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 2 years (Required)

Speak with the employer
++1-XXXXXXXXXX
max hair clinic Pvt Ltd
max hair clinic Pvt Ltd
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