Sr Captain-Reputed Hotel Industry-Hyderabad, Telangana, India-5LPA-Harshala

Job Overview
• Greet and welcome guests promptly in a warm and friendly manner.
• Thank and give fond farewell to guests conveying anticipation for their next visit.

Key Responsibilities
• Assist guests with table reservations.
• Ensure guest satisfaction by servicing them within specified time frames.
• Maintain a good knowledge of menu and presentation standards.

Communication Skills
• Speak with guests and staff using clear and professional language.
• Answer phone calls using appropriate telephone etiquette.

Service Standards
• Apply service techniques correctly at all times.
• Serve food and beverage items with enthusiasm.

Additional Tasks
• Set tables according to type of event and service standards.
• Record transactions/orders in Point of Sales systems.

Essential Requirements
• Familiarity with hotel brand standards and SOPs is essential.

Functional Area

Captain, Senior Captain, Steward, Senior Steward, Waiter, Waitress activities, Hotel Captain, Restaurant Captain, Restaurant Steward, Hotel Steward. Read more