Verified Job
Work from home
Spare Parts Manager
Work from home
#650904
Remote / WFH
Job Description
Established in June 1997, Guangzhou Automobile Group Co., Ltd. (GAC Group) is a prominent Chinese automotive manufacturer and has been listed among the Fortune Global 500 for 12 consecutive years.
About GAC International Australia
In May 2026, GAC Group established GAC International Australia to oversee operations in Australia, New Zealand, Papua New Guinea, Fiji, and other Oceania countries. This strategic move aims to introduce GAC's electric, hybrid and fuel-powered vehicles to the Australian market, offering consumers a diverse range of choices.
GAC International Australia is seeking passionate professionals to join our dynamic team. If you're eager to be part of a forward-thinking company that values innovation and supports professional development, explore opportunities with GAC International Australia today!
About this Role
The Aftersales Parts Manager is responsible for leading and optimizing all post-sales operations, including service, parts, technical support, and customer engagement. This position is responsible for parts logistics and ensuring adherence to OEM standards and internal key performance indicators (KPIs).
Key Responsibilities
Develop and execute a national aftersales strategy across service, parts, and customer satisfaction.
Analyse Technical and warranty processes to identify improvement opportunities associated with customer/dealer’s product concerns.
Responsible for AASRA and MVIS framework management, compliance and record keeping.
Oversee the Recall and Campaign management local and HQ China requirements.
Prepare and present regular reports on dealer network performance, highlighting successes, challenges, and recommendations.
Build strong relationships with dealers, fostering trust and collaboration to achieve shared goals
Monitor and maintain optimal stock levels of aftermarket parts to meet customer demand without overstocking.
Implement inventory control systems to track parts usage, reorder points, and lead times.
Conduct regular audits to ensure inventory accuracy and compliance with company standards.
Work closely with internal departments, including Sales and Marketing, and Product Development, to ensure Aftersales initiatives align with broader business objectives
About GAC International Australia
In May 2026, GAC Group established GAC International Australia to oversee operations in Australia, New Zealand, Papua New Guinea, Fiji, and other Oceania countries. This strategic move aims to introduce GAC's electric, hybrid and fuel-powered vehicles to the Australian market, offering consumers a diverse range of choices.
GAC International Australia is seeking passionate professionals to join our dynamic team. If you're eager to be part of a forward-thinking company that values innovation and supports professional development, explore opportunities with GAC International Australia today!
About this Role
The Aftersales Parts Manager is responsible for leading and optimizing all post-sales operations, including service, parts, technical support, and customer engagement. This position is responsible for parts logistics and ensuring adherence to OEM standards and internal key performance indicators (KPIs).
Key Responsibilities
Develop and execute a national aftersales strategy across service, parts, and customer satisfaction.
Analyse Technical and warranty processes to identify improvement opportunities associated with customer/dealer’s product concerns.
Responsible for AASRA and MVIS framework management, compliance and record keeping.
Oversee the Recall and Campaign management local and HQ China requirements.
Prepare and present regular reports on dealer network performance, highlighting successes, challenges, and recommendations.
Build strong relationships with dealers, fostering trust and collaboration to achieve shared goals
Monitor and maintain optimal stock levels of aftermarket parts to meet customer demand without overstocking.
Implement inventory control systems to track parts usage, reorder points, and lead times.
Conduct regular audits to ensure inventory accuracy and compliance with company standards.
Work closely with internal departments, including Sales and Marketing, and Product Development, to ensure Aftersales initiatives align with broader business objectives
