Spa and Salon Manager

Job Brief:

We are looking for a Spa & Salon Manager to be responsible for day-to-day operations.

Spa & Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities:
• Oversee daily salon operations
• Hire and arrange training of staff, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils, and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices
• Ensure all treatments and services meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products, and discounts on social media
• Receive payments from clients and track all transactions
• Run online competitions and offer discount packages to attract new customers

Requirement and skills:
• Proven work experience as a Spa & Salon Manager or similar role
• Good knowledge of beauty treatments and therapies and products
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• BSc degree in Business Administration or relevant field