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Verified Job IT / Software / Data Analyst

Software Support Executive

Jaipur, Rajasthan
IT / Software / Data Analyst
#720369
Remote / WFH
Jewels Infosystems

Job Description

Urgent hiring : Software Support Executive (Voice Process)
Job location: C-Scheme, Jaipur

1. Troubleshooting software issues via phone, email, or chat.

2. Resolving technical problems and providing solutions.

3. Documenting customer interactions and issue resolutions.

4. Escalating complex issues to development or senior support teams.

5. Providing product training and guidance to customers.

6. Collaborating with internal teams to improve software quality.
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