Software Developer, Digital Enablement

Full job description
Full Time, Max Term for 12 months
Location: Flexible State Location with Work from Home Options!
Great salary of $140,000 to $150,000 + Super + NFP Salary Packaging (salary offer dependant on skills and experience)
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your opportunity
Join Mission Australia as a Developer, Digital Enablement and help shape the way we engage with supporters, communities, and partners.
In this pivotal role, you will be at the heart of designing and building secure, scalable, and user-centred solutions across the Microsoft Dynamics 365 ecosystem - empowering our fundraising, marketing, and enterprise functions to thrive. You'll enable personalised supporter journeys, streamline campaign automation, and deliver smart integrations that improve efficiency, data quality, and engagement outcomes.
This is your chance to apply your technical expertise in a values-driven organisation that’s committed to making lasting change for people and communities in need across Australia.
Your key responsibilities will be to:
Design and deliver secure, scalable digital solutions across the Microsoft Dynamics 365 and Power Platform suite to support stakeholder engagement, fundraising, and broader business functions.
Develop and configure custom Dynamics 365 Customer Relationship Management (CRM) solutions, including custom entities, plugins, workflows, and form logic to meet business needs.
Enable powerful marketing automation by building and supporting personalised journeys through Customer Insights – Journeys and Customer Data Platform (CDP), ensuring targeted and impactful engagement.
Integrate Dynamics 365 with internal and external platforms (e.g. Stripe, Funraisin, CMS, Outlook, SharePoint) using Azure Logic Apps, Power Automate, and APIs to create seamless, real-time data flows.
Collaborate closely with product owners and business stakeholders to co-design solutions that enhance user experience, support strategic goals, and improve system adoption.
Ensure system performance, data integrity, and security, applying best practices in coding, configuration, and source control using Git and internal development protocols.
Troubleshoot, maintain and optimise CRM and related systems, proactively identifying issues and implementing enhancements to ensure stability and responsiveness.
Support continuous improvement of Mission Australia’s digital engagement capabilities, working within cross-functional teams to build tools that empower meaningful connections with supporters, clients, and partners.
Requirements for success
Qualifications in Software Development, Computer Science, Information Systems, or equivalent practical experience.
Experience with Customer Insights – Journeys (real-time marketing automation) and Customer DataPlatform (CDP), including understanding data-driven customer journeys and unified customer profiles for segmentation and personalisation.
Experience with Azure services such as Logic Apps, Azure Structured Query Language (SQL), and Azure Functions.
Demonstrated experience configuring integrations with Content Management Systems (CMS) platforms (e.g. Optimizely), digital engagement tools, and marketing automation systems.
Experience developing secure, efficient data flows using Power Automate, Application Programming Interface, Dataverse, and Microsoft 365 services.
Deep understanding of Customer Relationship Management solution design including custom connectors, plugins, form logic, and orchestration of workflows.
Familiarity with Azure Data Lake, Synapse, and Application Programming Interface (API) Management.
Effective written and verbal communication skills and ability to develop strong stakeholder relationships
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax
Free external, confidential counselling
Volunteering opportunities
Opportunity to purchase additional annual leave
Extra leave including: Mission Australia Thank You Day Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
talentattraction@missionaustralia.com.au
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at
Deadlycareers@missionaustralia.com.au
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