Verified Job
IT / Software / Data Analyst
Software Business Analyst & Product QA Specialist – SAAS- job post Tech To U Inc
IT / Software / Data Analyst
#785235
Remote / WFH
Tech To U Inc
Job Description
Full job description
Software Business Analyst & Product QA Specialist – SaaS
*** Please do not apply unless you have professional experience analyzing business processes and translating them into requirements for software development.
This is NOT a project coordination or administrative Business Analyst position. You will be expected to personally analyze problems, design software solutions, write detailed requirements, and test completed features.
This is a full-time, in-office position in Calgary, Alberta. ***
About Tech To U Inc.
Tech To U develops specialized SaaS software products for niche markets across North America.
Our flagship product, GlassManager, is business management software designed specifically for glass companies. It helps customers manage quoting, scheduling, purchasing, jobs, invoicing, customer management, and other critical workflows.
We are investing heavily in our products and development team. Our goal is not simply to keep up with competitors — we intend to build the best software in our markets.
The Role
You will work between customers, Customer Success, Management, and our Software Development team to turn real business problems into exceptional software.
You will be involved throughout the process:
Business Analysis → Software Design → Requirements → Development → Testing → Release
Responsibilities
Learn how glass companies operate and understand their business workflows in detail
Meet with customers and internal teams to identify inefficiencies, bottlenecks, and opportunities for automation
Determine the underlying business problem instead of simply documenting requested features
Design software workflows and solutions that make customers more efficient
Create detailed requirements, user stories, workflows, and acceptance criteria
Identify edge cases before development begins
Analyze competitors, especially Glazier Software, and recommend ways GlassManager can provide a better solution
Work closely with developers while features are being built
Thoroughly test new features and complete business workflows
Identify bugs, usability problems, missing scenarios, and incomplete functionality
Help prioritize features, bugs, and development work
Help maintain the development backlog in Asana
Assist our Software Team Lead with development planning and coordination
Work with Customer Success and Support to turn recurring customer problems into product improvements
What We Are Looking For
Software Business Analyst & Product QA Specialist – SaaS
*** Please do not apply unless you have professional experience analyzing business processes and translating them into requirements for software development.
This is NOT a project coordination or administrative Business Analyst position. You will be expected to personally analyze problems, design software solutions, write detailed requirements, and test completed features.
This is a full-time, in-office position in Calgary, Alberta. ***
About Tech To U Inc.
Tech To U develops specialized SaaS software products for niche markets across North America.
Our flagship product, GlassManager, is business management software designed specifically for glass companies. It helps customers manage quoting, scheduling, purchasing, jobs, invoicing, customer management, and other critical workflows.
We are investing heavily in our products and development team. Our goal is not simply to keep up with competitors — we intend to build the best software in our markets.
The Role
You will work between customers, Customer Success, Management, and our Software Development team to turn real business problems into exceptional software.
You will be involved throughout the process:
Business Analysis → Software Design → Requirements → Development → Testing → Release
Responsibilities
Learn how glass companies operate and understand their business workflows in detail
Meet with customers and internal teams to identify inefficiencies, bottlenecks, and opportunities for automation
Determine the underlying business problem instead of simply documenting requested features
Design software workflows and solutions that make customers more efficient
Create detailed requirements, user stories, workflows, and acceptance criteria
Identify edge cases before development begins
Analyze competitors, especially Glazier Software, and recommend ways GlassManager can provide a better solution
Work closely with developers while features are being built
Thoroughly test new features and complete business workflows
Identify bugs, usability problems, missing scenarios, and incomplete functionality
Help prioritize features, bugs, and development work
Help maintain the development backlog in Asana
Assist our Software Team Lead with development planning and coordination
Work with Customer Success and Support to turn recurring customer problems into product improvements
What We Are Looking For
