As a Social Media Project Manager, you will play a vital role in ensuring the efficient functioning of various projects and processes within our organization and Coordinating between Northern, Western, and Central Indian Railways. You will be responsible for coordinating tasks, schedules, and resources to help us achieve our goals. Your attention to detail, strong organizational skills, and ability to work collaboratively with teams will contribute to our success.
Key Responsibilities:
• Serve as the lead point of contact for all customer account management matters
• Clearly communicate the progress of monthly/quarterly initiatives to internal and
external stakeholders.
• Assist with challenging client requests or issue escalations as needed
• Communicating with clients to understand their needs.