Site Operations Manager

Job description
Role: Site Operations

Designation: Manager

Location: Chennai

Job Description:

• Monitor and review vehicle placement plans regularly for existing businesses.

• Plan, coordinate & implement operations for new business.

• Ensure regular briefing and adherence to safety, compliance and service standards identify learning needs and programs for employees and/or arrange for capability building programs.

• Take responsibility and resolve all on ground emergency situations.

• Review and report operations performance (e.g. occupancy report, speed report etc.) regularly to close gaps and ensure constant improvement in service quality.

• Ensure timely billing and payment for BA.

• Maintain strategic relationship with customers for timely & satisfactory resolution and reduction of customer complaints.

• Maintain strategic relations with BAs resolution of service deficiencies and meeting vehicle requirements.

• Ensure maintenance and retention of existing accounts and service improvement