Verified Job
Customer Support / TeleCaller
Shopfloor Team Member
Customer Support / TeleCaller
#658171
Remote / WFH
Job Description
Full job description
location
Invercargill, Southland Region, New Zealand
category
In-Store
Type
Full-time
Posted: Dec 15th 2026
Company Description
Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Job Description
Te kaupapa o te tūranga - The purpose of the role.
We're looking for team to join us in the journey of providing bargains, championing sustainability and participating in local public good initiatives!
You will thrive in our fast-paced envrionment and have a strong work ethic to get the job done without compromising service standards. Success is a team effort, whether it be restocking shelves, cleaning areas of the store, or providing excellent customer service.
If your store contains an online fulfillment function, you will also ensure online orders are efficiently picked from the shelves and packed and ensure that the picking shelf processes are followed correctly to maximize shelf availability.
If you have a passion for providing outstanding customer service and thrive in a team-oriented environment, we encourage you to apply for this position today!
Sunday and Monday - Supporting our online/shopfloor team.
9am to 5.30pm
All applicants for this position should have either NZ residency or a valid NZ work Visa.
Qualifications
He kōrero mōu ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it’s not a requirement. Ideally you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting
Additional Information
Tā mātou tāpaetanga – What we offer
Team Card: Access to discounts across our brands.
Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!
location
Invercargill, Southland Region, New Zealand
category
In-Store
Type
Full-time
Posted: Dec 15th 2026
Company Description
Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Job Description
Te kaupapa o te tūranga - The purpose of the role.
We're looking for team to join us in the journey of providing bargains, championing sustainability and participating in local public good initiatives!
You will thrive in our fast-paced envrionment and have a strong work ethic to get the job done without compromising service standards. Success is a team effort, whether it be restocking shelves, cleaning areas of the store, or providing excellent customer service.
If your store contains an online fulfillment function, you will also ensure online orders are efficiently picked from the shelves and packed and ensure that the picking shelf processes are followed correctly to maximize shelf availability.
If you have a passion for providing outstanding customer service and thrive in a team-oriented environment, we encourage you to apply for this position today!
Sunday and Monday - Supporting our online/shopfloor team.
9am to 5.30pm
All applicants for this position should have either NZ residency or a valid NZ work Visa.
Qualifications
He kōrero mōu ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it’s not a requirement. Ideally you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting
Additional Information
Tā mātou tāpaetanga – What we offer
Team Card: Access to discounts across our brands.
Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!
