Shipping Clerk

Full job description
Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Mississauga, Canada
Shipping Clerk

As a Shipping Clerk at Sonova, you will support the daily operations of our Logistics department by preparing, shipping, receiving, and managing hearing instruments and service parts. This role is essential to maintaining order accuracy and inventory integrity while helping us deliver life-changing products to customers around the world.

Responsibilities:
Pick hearing instruments and service parts for shipment using picking lists
Pack items according to company guidelines and quality standards
Process shipments in SAP, including invoicing and label generation
Manage stock movements and inventory replenishment for all storage locations
Support inbound activities, including putaway and sorting of incoming inventory
Monitor and maintain shipping supply inventory levels
Conduct cycle counts and perform quality checks on outgoing orders
Complete work orders for tasks such as housing changes and custom builds
Follow cleanroom and health/safety standards while maintaining a tidy work environment
Assist with internal SOCV and customs shipments
Perform other assigned duties as needed

More about you:
Previous experience in a warehouse, distribution, or logistics role preferred
Comfortable working on your feet and lifting up to 20 lbs
Detail-oriented and able to follow written procedures accurately
Basic knowledge of Microsoft Office; SAP experience is a plus
Clear communication skills and ability to work as part of a team
Fluent in English (spoken and written)

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@sonova.com

What we offer:
Exciting and challenging work environment
Collaborative culture
Opportunities for continuous self-improvement
Opportunities for flexible hybrid model work environment
A company that values diversity and inclusion
Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.


Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. Read more