Verified Job
Customer Support / TeleCaller
Shift Lead at FAIRFAX
Customer Support / TeleCaller
#647588
Remote / WFH
Job Description
Job details
Pay
$18.28 - $27.00 an hour
Job type
Full-time
Shift and schedule
Weekends as needed
Holidays
Work setting
Café
Full job description
Job Title: Shift Lead
Location: 801 N Fairfax Ave Los Angeles, CA
Company: Coffee Commissary
Job Type: Full-Time
About Us:
Coffee Commissary is a hub for coffee enthusiasts who appreciate quality, creativity, and community. We pride ourselves on delivering exceptional coffee experiences, crafted with care and precision. Our Fairfax location is seeking a passionate and experienced shift lead to take the reins in leading our barista team and ensuring that every cup served meets our high standards.
Job Description:
As a shift Lead at Coffee Commissary Fairfax, you will be responsible for overseeing the daily operations of the barista team, ensuring that all beverages are prepared to perfection, and maintaining a welcoming environment for both customers and staff. This role is ideal for someone with a deep knowledge of specialty coffee, strong leadership skills, and a commitment to providing outstanding customer service.
Key Responsibilities:
Lead and mentor the barista team, fostering a positive and collaborative work environment.
Prepare and serve a variety of coffee beverages, ensuring each drink meets Coffee Commissary’s quality standards.
Maintain a deep understanding of coffee beans, brewing methods, and equipment to ensure the highest quality in every cup.
Train new baristas and provide ongoing coaching to improve skills and knowledge across the team.
Manage inventory levels and order supplies as needed to ensure the café runs smoothly.
Handle customer inquiries and feedback with professionalism and a focus on enhancing the customer experience.
Ensure all equipment is properly maintained and cleaned according to company standards.
Assist in creating and maintaining an inviting atmosphere in the café, including the setup and presentation of the coffee bar.
Collaborate with the management team on menu development, promotions, and other initiatives to drive customer satisfaction and sales.
Oversee the opening and closing procedures, ensuring all tasks are completed efficiently.
Qualifications:
Proven experience as a barista, with a strong understanding of specialty coffee.
Previous leadership experience in a café or coffee shop is preferred.
Passion for coffee and a commitment to delivering an exceptional customer experience.
Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
Strong organizational skills and attention to detail.
Ability to multitask and work effectively in a fast-paced environment.
Flexibility to work a variety of shifts, including weekends and holidays.
A positive attitude and a willingness to continuously learn and grow.
What We Offer:
Competitive pay with opportunities for tips.
Professional development opportunities, including advanced coffee training.
Employee discounts on coffee and other products.
A supportive, team-oriented work environment.
Opportunities for growth within the company.
How to Apply:
If you’re passionate about coffee and ready to lead a team of like-minded individuals, we’d love to hear from you! Please submit your resume and a cover letter detailing your experience and why you’d be a great fit as shift lead at Coffee Commissary Fairfax.
Coffee Commissary is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Pay
$18.28 - $27.00 an hour
Job type
Full-time
Shift and schedule
Weekends as needed
Holidays
Work setting
Café
Full job description
Job Title: Shift Lead
Location: 801 N Fairfax Ave Los Angeles, CA
Company: Coffee Commissary
Job Type: Full-Time
About Us:
Coffee Commissary is a hub for coffee enthusiasts who appreciate quality, creativity, and community. We pride ourselves on delivering exceptional coffee experiences, crafted with care and precision. Our Fairfax location is seeking a passionate and experienced shift lead to take the reins in leading our barista team and ensuring that every cup served meets our high standards.
Job Description:
As a shift Lead at Coffee Commissary Fairfax, you will be responsible for overseeing the daily operations of the barista team, ensuring that all beverages are prepared to perfection, and maintaining a welcoming environment for both customers and staff. This role is ideal for someone with a deep knowledge of specialty coffee, strong leadership skills, and a commitment to providing outstanding customer service.
Key Responsibilities:
Lead and mentor the barista team, fostering a positive and collaborative work environment.
Prepare and serve a variety of coffee beverages, ensuring each drink meets Coffee Commissary’s quality standards.
Maintain a deep understanding of coffee beans, brewing methods, and equipment to ensure the highest quality in every cup.
Train new baristas and provide ongoing coaching to improve skills and knowledge across the team.
Manage inventory levels and order supplies as needed to ensure the café runs smoothly.
Handle customer inquiries and feedback with professionalism and a focus on enhancing the customer experience.
Ensure all equipment is properly maintained and cleaned according to company standards.
Assist in creating and maintaining an inviting atmosphere in the café, including the setup and presentation of the coffee bar.
Collaborate with the management team on menu development, promotions, and other initiatives to drive customer satisfaction and sales.
Oversee the opening and closing procedures, ensuring all tasks are completed efficiently.
Qualifications:
Proven experience as a barista, with a strong understanding of specialty coffee.
Previous leadership experience in a café or coffee shop is preferred.
Passion for coffee and a commitment to delivering an exceptional customer experience.
Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
Strong organizational skills and attention to detail.
Ability to multitask and work effectively in a fast-paced environment.
Flexibility to work a variety of shifts, including weekends and holidays.
A positive attitude and a willingness to continuously learn and grow.
What We Offer:
Competitive pay with opportunities for tips.
Professional development opportunities, including advanced coffee training.
Employee discounts on coffee and other products.
A supportive, team-oriented work environment.
Opportunities for growth within the company.
How to Apply:
If you’re passionate about coffee and ready to lead a team of like-minded individuals, we’d love to hear from you! Please submit your resume and a cover letter detailing your experience and why you’d be a great fit as shift lead at Coffee Commissary Fairfax.
Coffee Commissary is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
