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Verified Job Customer Support / TeleCaller

SGMAVPVP Industrial Relations amp Manufacturing Excellence 1525 yrs

Ahmedabad, Gujarat
Customer Support / TeleCaller
#262384
Remote / WFH

Job Description

This role is responsible for industrial relations, trade-union management, contract labour management, labour-related statutory compliances, manufacturing productivity as well as employee safety and welfare across all manufacturing sites of the Company with the objective of ensuring a harmonious, productive and engaged manufacturing workforce at all sites.

Roles & Responsibilites

Industrial Relations

Trade Union Management

Contract Labor Management

Labour-related statutory compliances

Employee Productivity in Manufacturing

Employee Compliance to GMP

Lead Audits from an HR standpoint

Employee Safety & Health

Employee Commitment & Discipline

Greenfield HR in Manufacturing

External Environment Management

Essential Skills & Competencies

Functional:

- Industrial Relations in large manufacturing sites

- Trade Union relationship management

- Handling external stakeholders

- Understanding of GMP in the Manufacturing/Pharma industry

- Labor Laws relevant to the sites

Industrial Discipline

Behavioural:

- Excellent communication skills

- Ability to hold one's own point of view with logic & rationale

- Win-Win mindset

- Demonstrate strong backbone

- Negotiation Skills

- Bias for action

- Taking others along

- Drive for Results

Team Size - All Unit HR Heads
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