Verified Job
Customer Support / TeleCaller
SFDC CPQ TECHNICAL
Customer Support / TeleCaller
#369350
Remote / WFH
Job Description
Main Responsibilities
Translate functional analysis into one high-quality technical IT solution at application level, taking into account established requirements, quality, budget and scope
In charge for the quality of the technical design that meets the functional requirements and is at the same time consistent with architectural guidelines
Understand the functional and non-functional requirements
Prepare the technical analysis in accordance with the applicable procedures and processes and ensures that this is the case is aligned with the architectural vision and application architecture and that it is sufficiently future proof
Develop the Salesforce requirements, staying as close as possible to standard out of the box Salesforce; customize if necessary
Deliver technical test scenarios
Challenge business requirements if better technical solutions make more sense in the Salesforce environment
Ensure the release process is followed, using the release tools defined
Perform system tests and interpret test results
Provide technical support throughout the implementation process
Qualifications and professional knowledge:
Proficient experience (5+ y) with SalesForce, Apex, VisualForce, LWC/Javascript, REST & SOAP API's (webservices)
Experience with declarative customisations in Salesforce (Flow, Permission Sets, Object setup, Approval processes, …)
Experience with PDFButler is a plus
Salesforce Certifications are a big plus - one or more of the following: Developer I and/or II, Javascript Dev, App Builder, Admin and/or Advanced Admin
Knowledge in other business technologies and platforms, such as MuleSoft and AX\D365 F&O would be a plus
Ability to communicate technical ideas clearly and effectively both orally and in writing
Primary Location
India-Maharashtra-Pune
Job Posting
Sep 21, 2026
Experience Required (In Years)
5
Translate functional analysis into one high-quality technical IT solution at application level, taking into account established requirements, quality, budget and scope
In charge for the quality of the technical design that meets the functional requirements and is at the same time consistent with architectural guidelines
Understand the functional and non-functional requirements
Prepare the technical analysis in accordance with the applicable procedures and processes and ensures that this is the case is aligned with the architectural vision and application architecture and that it is sufficiently future proof
Develop the Salesforce requirements, staying as close as possible to standard out of the box Salesforce; customize if necessary
Deliver technical test scenarios
Challenge business requirements if better technical solutions make more sense in the Salesforce environment
Ensure the release process is followed, using the release tools defined
Perform system tests and interpret test results
Provide technical support throughout the implementation process
Qualifications and professional knowledge:
Proficient experience (5+ y) with SalesForce, Apex, VisualForce, LWC/Javascript, REST & SOAP API's (webservices)
Experience with declarative customisations in Salesforce (Flow, Permission Sets, Object setup, Approval processes, …)
Experience with PDFButler is a plus
Salesforce Certifications are a big plus - one or more of the following: Developer I and/or II, Javascript Dev, App Builder, Admin and/or Advanced Admin
Knowledge in other business technologies and platforms, such as MuleSoft and AX\D365 F&O would be a plus
Ability to communicate technical ideas clearly and effectively both orally and in writing
Primary Location
India-Maharashtra-Pune
Job Posting
Sep 21, 2026
Experience Required (In Years)
5
