Manage, configure, and enhance our ServiceNow platform as a talented Admin/Developer.
• Administration: Day-to-day operations, user access, system performance, upgrades, and compliance with governance policies.
• Development: Design, configure, and customize modules, develop client scripts, business rules, and workflows.
Key Responsibilities
Administration: Manage day-to-day ServiceNow operations, monitor system performance, conduct health checks, ensure platform stability, perform regular upgrades, patches, and version migrations, maintain CMDB data accuracy and provide first-line support.
Development: Design, configure, and customize modules, develop client scripts, business rules, UI policies, and workflows, create and maintain dashboards, reports, and performance analytics, implement integrations with third-party applications via APIs, translate business requirements into technical specifications and deliver solutions.