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Service Manager-BRANCH BANKING-Branch Banking

Ahmedabad, Gujarat
Accounting - Finance
#710153
Remote / WFH

Job Description

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Axis Bank
KYC and Onboarding Specialist
Axis Bank · Ahmedabad, Gujarat · via Jobaaj
Full–time
Apply directly on Jobaaj
Job description
What role you will play in team: Verify customer identities and ensure compliance with KYC (Know Your Customer) regulations.What you will do: Process customer applications, verify documentation, and onboard new customers while maintaining compliance.Key responsibility:Process customer applications and supporting documentsVerify customer identities against official recordsEnsure compliance with KYC and AML regulationsMaintain accurate records and update databasesOnboard new customers onto the banking systemResolve discrepancies and address any issues related to KYC documentationRequired Qualification and Skills:Bachelor's degree in a relevant fieldExcellent attention to detail and accuracyStrong understanding of KYC and AML regulationsExperience with KYC and onboarding software (preferred)Excellent organizational skillsStrong communication skillsBenefits Included:Competitive salary and benefits packageOpportunities for professional growthTraining and development programsPositive and collaborative work environmentA Day in the Life: Your day involves verifying customer identities, ensuring compliance, and processing onboarding paperwork to maintain regulatory standards and a secure customer onboarding process.
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Kotak Mahindra Bank
Service Manager-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank · Ahmedabad, Gujarat · via Adzuna
Full–time
Apply on Adzuna
Apply on GetMeReferred
Apply directly on Trabajo.org
Apply directly on Jobaaj
Job description
Description

Job Role:

· Manage the Service Scores of the branch

· Responsible for management of day to day operations of the branch.

· Ensuring strict adherence to compliance, audit and regulatory requirements.

· Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request

· Branch Lobby and customer Queue management.

· Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.

· Customer complains management and ensuring resolution of all complaints within TAT.

· Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC

Job Requirements:

· MBA/Graduate

· Minimum work exp. – 4 years

· Customer service oriented

· People Management skills

· Good communication abilities
Ability to guide and monitor his/her reportees
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