Verified Job
Hardware / Network Engineer
Service Engineer-Trainee
Hardware / Network Engineer
#784657
Remote / WFH
Integritz Technologies Private Limited
Job Description
Company Description Integritz Technologies Private Limited is an emerging IT solutions company focused on helping modern enterprises build, secure, and scale robust technology infrastructures. The company delivers end-to-end services across cloud solutions, enterprise networking, data center and storage management, and IT hardware procurement. With an agile, customer-first approach, Integritz designs practical, future-ready, and cost-effective solutions tailored to each organization’s business goals. Guided by integrity, transparency, and a commitment to long-term partnerships, Integritz enables businesses worldwide to concentrate on core growth while it manages their technology foundation.
Role Description The Service Engineer-Trainee is a full-time, on-site role based in Bengaluru. This role involves assisting in the installation, configuration, and maintenance of IT infrastructure, including hardware, networking equipment, and related systems at client locations. The trainee will support field service activities, respond to technical issues, perform basic diagnostics, and escalate complex problems to senior engineers as needed. Daily tasks include documenting service activities, adhering to safety and quality standards, coordinating with internal teams, and ensuring timely resolution of customer queries. The position offers hands-on learning, mentorship, and exposure to enterprise IT environments.
Qualifications
• Strong Troubleshooting and Technical Support skills to diagnose and resolve hardware and network issues.
• Experience or interest in Field Service, including on-site visits, installation support, and customer-facing activities.
• Ability to perform Maintenance & Repair of IT equipment, with attention to detail and adherence to procedures.
• Effective Communication skills for interacting with clients, documenting work, and collaborating with team members.
• Fundamental knowledge of IT infrastructure, networking concepts, and operating systems.
• Bachelor’s or diploma in Engineering, Information Technology, Computer Science, or a related technical field.
• Willingness to learn, adapt to new technologies, and work in a fast-paced, service-oriented environment.
• Professional attitude, reliability, and commitment to customer satisfaction.
Role Description The Service Engineer-Trainee is a full-time, on-site role based in Bengaluru. This role involves assisting in the installation, configuration, and maintenance of IT infrastructure, including hardware, networking equipment, and related systems at client locations. The trainee will support field service activities, respond to technical issues, perform basic diagnostics, and escalate complex problems to senior engineers as needed. Daily tasks include documenting service activities, adhering to safety and quality standards, coordinating with internal teams, and ensuring timely resolution of customer queries. The position offers hands-on learning, mentorship, and exposure to enterprise IT environments.
Qualifications
• Strong Troubleshooting and Technical Support skills to diagnose and resolve hardware and network issues.
• Experience or interest in Field Service, including on-site visits, installation support, and customer-facing activities.
• Ability to perform Maintenance & Repair of IT equipment, with attention to detail and adherence to procedures.
• Effective Communication skills for interacting with clients, documenting work, and collaborating with team members.
• Fundamental knowledge of IT infrastructure, networking concepts, and operating systems.
• Bachelor’s or diploma in Engineering, Information Technology, Computer Science, or a related technical field.
• Willingness to learn, adapt to new technologies, and work in a fast-paced, service-oriented environment.
• Professional attitude, reliability, and commitment to customer satisfaction.
