Verified Job
Accounting - Finance
Service Delivery OfficerBRANCH BANKINGBranch Banking
Accounting - Finance
#287829
Remote / WFH
Job Description
Job Description
JOB ROLE :
·Handling personalized service requests of customers.
·Generation of timely business MIS.
·Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
·Coordination with CPC/RPC/Investment desks for account opening of customers.
·Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
·Developing and maintaining banking relationships with a select group of high net worth customers
·Excellent communication skills with customer service orientation
·Courteous and polite.
·Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
JOB ROLE :
·Handling personalized service requests of customers.
·Generation of timely business MIS.
·Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
·Coordination with CPC/RPC/Investment desks for account opening of customers.
·Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
·Developing and maintaining banking relationships with a select group of high net worth customers
·Excellent communication skills with customer service orientation
·Courteous and polite.
·Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
