Service Delivery Manager

Company Overview
Forrest Solutions is a dynamic and fast-paced organization that delivers exceptional hospitality experiences to its clients. We are seeking a highly skilled and experienced Hospitality-Driven Operations Manager to oversee our Hospitality/Front of the House Office Services departments.

Job Description
The ideal candidate will have proven experience in event planning and execution, with a strong focus on operational excellence. They will be responsible for ensuring seamless service delivery, overseeing multiple projects, and maintaining organization. Additionally, they will work closely with the team to develop and implement processes that drive continuous improvement.

Required Skills and Qualifications
To succeed in this role, the candidate must possess excellent leadership skills, with experience managing and mentoring teams. Strong communication and interpersonal skills are also essential, as they will be working closely with clients and internal stakeholders. The ideal candidate will also have hands-on experience in barista services, including coffee preparation and beverage management.

Benefits
As a member of our team, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development. You will also be part of a dynamic and inclusive environment that celebrates diversity and fosters positive client relationships.

Operational Excellence
The successful candidate will be able to oversee multiple projects, maintain organization, and ensure seamless service delivery. They will also possess a passion for providing outstanding customer service and fostering positive client relationships. Read more