Service Delivery Expert

Company Overview

Our client is a well-established organization that provides vital services to local communities. They take pride in delivering high-quality initiatives and programs that enhance living standards and community potential.

The Job

As a Client Service Officer, you will be responsible for handling a high volume of customer inquiries and managing a large portfolio of cases from start to finish. Your duties will include reviewing business correspondence, liaising with internal and external stakeholders, and ensuring compliance with relevant legislation and policy.

Required Skills and Qualifications

To be successful in this role, you must possess the following skills and qualifications:

Minimum 12 months' experience working in a high-volume call centre or administrative environment
Experience working within the legal, financial, or government sectors would be advantageous
Strong customer service and problem-solving skills
Clear and concise written and verbal communication skills
Working with Us

We are committed to finding the right candidate for this opportunity. If you have the necessary skills and experience, we encourage you to apply. Read more