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Service Administrator – One-Year Maternity Leave Contract- job post Brasso Nissan
Work from home
#737292
Remote / WFH
Brasso Nissan
Job Description
Full job description
Brasso Nissan is looking for an organized, reliable, and customer-focused Service Administrator to join our service team for a one-year maternity leave contract.
This is an important front-line position within our department. You will help keep the service drive running smoothly by assisting customers, answering incoming calls, booking appointments, processing invoices, and supporting our service advisors and technicians throughout the day.
Although this position is initially being filled as a one-year temporary contract, there may be an opportunity for it to become permanent based on departmental needs and the successful candidate’s performance.
The right person for this role is comfortable working in a busy environment, pays close attention to detail, and understands the importance of providing friendly and professional service to every customer.
What You’ll Be Doing
Greet customers professionally in person and over the phone
Answer and direct incoming service department calls
Schedule service appointments and help customers prepare for their visit
Advise customers of upcoming maintenance and future service needs
Close work orders and process customer payments
Prepare and review invoices for accuracy
Maintain accurate and organized customer and vehicle information
Assist service advisors with administrative duties and daily workflow
Communicate with customers regarding appointment details and service department processes
Brasso Nissan is looking for an organized, reliable, and customer-focused Service Administrator to join our service team for a one-year maternity leave contract.
This is an important front-line position within our department. You will help keep the service drive running smoothly by assisting customers, answering incoming calls, booking appointments, processing invoices, and supporting our service advisors and technicians throughout the day.
Although this position is initially being filled as a one-year temporary contract, there may be an opportunity for it to become permanent based on departmental needs and the successful candidate’s performance.
The right person for this role is comfortable working in a busy environment, pays close attention to detail, and understands the importance of providing friendly and professional service to every customer.
What You’ll Be Doing
Greet customers professionally in person and over the phone
Answer and direct incoming service department calls
Schedule service appointments and help customers prepare for their visit
Advise customers of upcoming maintenance and future service needs
Close work orders and process customer payments
Prepare and review invoices for accuracy
Maintain accurate and organized customer and vehicle information
Assist service advisors with administrative duties and daily workflow
Communicate with customers regarding appointment details and service department processes
