Senior Transformational Communications Lead

TekStaff's Client has a current vacancy for a Senior Transformational Communications Lead Duration : This is a 18 month contract located in Markham, ON (Hybrid- 3 days onsite)

Job Description Key Responsibilities Strategic Communications Leadership Lead the communications function as a core pillar of the Organizational Change Management strategy, in close partnership with the OCM Delivery Lead Define and execute a comprehensive Enterprise Communications and Engagement Strategy aligned to the OneCore vision, transformation objectives, and business outcomes Serve as a strategic advisor to leadership on change storytelling, executive leadership communications, messaging, and stakeholder engagement Develop and execute a clear, cohesive transformation narrative that connects program priorities to enterprise strategy, the brand and employee impact Synthesize complex program decisions, future-state processes, and operational changes into clear, compelling and actionable communications Leverage strong business and industry knowledge to synthesize complex transformation decisions, future-state processes, and operational changes into clear, actionable communications Translate and distill key business and program decisions into tailored messaging for executives, leaders, managers, and end users—enabling effective change leadership, understanding, and adoption across the organization Change & Adoption Enablement Design and deliver communications that enable adoption of SAP S/4HANA, new business processes, and new ways of working Partner with OCM, HR, and program teams to align communications with broader corporate strategies Translate complex business and technology changes into clear, audience-specific messaging Support leaders and managers with tools and messaging to effectively lead their teams through change
Accountable Deliverables
• Strategy & Leadership Enablement Communications strategy, narrative, and key messages Audience segmentation & personas Leadership cascade decks & executive briefings Leadership Forum decks Manager toolkits
• Enterprise Communications & Channels Develop messaging for enterprise communications Work with Communications team to determine key moments to share project information with all employees Manage project team SharePoint hub
• Project and Role-Based & Engagement Communications Project Communication site, podcasts, videos, etc., Roadshows Role-based change impacts (“what this means for me”) Role packs & “new ways of working” content Change Network materials, Lunch and Learns, Q&A sessions FAQs, surveys, and feedback loops
• Readiness, Training & Testing Training communications (approach, schedule, reminders) System demos & tester engagement Business readiness communications & checkpoints Leader readiness briefings
• Go-Live Activation Pre–go-live campaign & countdown Cutover & system freeze communications Go-live announcements & toolkits “What to expect” & support model messaging
• Hypercare & Adoption Hypercare updates & issue communications Support FAQs & guidance Adoption reinforcement (“what good looks like”) User testimonials & success stories