Senior Test/QA Analyst

Work Location:

Toronto, Ontario, Canada
Hours:

37.5
Line of Business:

Technology Solutions
Pay Details:

$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a Test Lead provide leadership and expertise to Testing Teams / QA professionals on a broad range of test services and solutions for assigned projects / programs, ensuring established standards are met and planned objectives are achieved.

CUSTOMER:
Lead test team in the delivery of test planning, test preparation and test execution activities in adherence to standards for system testing
Responsible for all phases of testing for assigned projects or releases including (but not limited to) system integration testing, business acceptance testing, performance testing, operability testing, and deployment verification testing
Manage creation, review and sign-off of testing documentation (e.g. test strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports) for assigned area / projects and ensure all test artifacts adhere to testing standards and audit requirements
Co-ordinate necessary and assigned testing resources to ensure project timelines and deliverables are met
May analyze, develop, debug, execute and maintain complex manual/automated test cases within the testing environment
Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled
Lead team in using test tools, defect tracking tools as per standards
Ensure testing is conducted in a manner that does not impact the production environment (e.g. scheduling of file transmissions, etc.) and in accordance with established information security and information privacy policies and guidelines
Chair the daily defect / status calls to ensure defects are documented and tracked and defect fixes are retested in timely manner and report the status of test planning, test execution and defects via. daily dashboard reporting to project team using standard test quality metrics
Act as a consultant / resource to other areas of IT and the Business
Lead relationships with project team members, offshore teams, third party vendors/ service partners, release teams and client areas as appropriate
Build / maintain new or existing test environments; monitoring, trouble shooting, triaging issues and coordinating resolution with all technology partners. Co-ordinate code deployments, maintenance upgrades and project testing across numerous environments on various technology platforms.

SHAREHOLDER:
Ensure adherence to prescribed testing processes, and identify, assess and address risks
Review escalated risks and issues, work with stakeholders to develop contingency plans, resolve risks, and escalate further as necessary
Ensure all test artifacts adhere to testing standards and audit requirements and are stored in the project site; participate in audit reviews of test artifacts when required
Manage testing activities and artifacts to ensure adherence to gating criteria and participate in gate reviews
Understand and communicate testing impact of scope changes / project change requests to the project management team both from a timeline/cost and a risk perspective
Ensure timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate testing issues where required
Track financial actuals against provided estimates and provide updated monthly forecasts to Project Manager
Lead resource requirements for testing resources on a project / release
May develop and maintain virtualized services, components and environments by using Service Virtualization tools to enable functional and non-functional testing
May develop, debug, execute and maintain complex performance testing scripts using various performance testing tools

EMPLOYEE TEAM:
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units;
Coach new or less experienced colleagues and act as a reference for delivery lifecycle and testing methodology.
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
Provide insight, information and recommendations on industry trends and significant issues
Promote and develop awareness of testing methodologies and standards
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends

BREADTH DEPTH
Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others
Provides expert professional knowledge of testing methodology, best practices and processes (including but not limited to automation, performance and data management methodologies)
Develops test plans and strategies and may lead test execution activities for projects of moderate to high complexity
Identifies testing risks within projects and provides testing solutions/processes to mitigate the risks
Generally reports to a Manager or Senior Manager

EXPERIENCE EDUCATION:
Undergraduate degree or Technical Certificate
5 – 7 relevant experience
Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than +5,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.


Training Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet Read more