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Senior Technical Support Specialist
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#553827
Full Time
Job Description
Leading Private Bank
SME Team Manager (Working Capital)
Leading Private Bank • Mumbai, Maharashtra • via Workassist.in
7 hours ago
₹8L a year
Full–time
No Degree Mentioned
Apply directly on Workassist.in
Apply on Trabajo.org
Apply on BeBee
Job description
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.
• Work closely with Branch Banking teams for new customer addition.
• To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies.
• To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence.
• Focus to continually increase the Book size and profitability of the assigned portfolio.
• To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships.
Report this listing
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Skooltag
Senior Technical Support Specialist
Skooltag • Mumbai, Maharashtra • via LinkedIn
12 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on BeBee
Job description
"Looking for immediate joiners only"
Designation: Technical Support - L3
Experience: 8-12 years
Location: Andheri, Mumbai
Work Mode: Work from office
Notice period: Immediate joiner
Interview Mode: Virtual + F2F round
Roles & Responsibility:
I. Handling Technical Support Calls & Tickets
II. Resolving issues - Remote Access, Phone Support, etc.
III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS
IV. Monitoring Servers (IceWarp, MySQL, etc)
V. Performing Migration
VI. Handling Presales queries (L1/L2)
VII. Handling important/urgent calls during non-office hours
VIII. Providing Support during Emergency as required (Off hours)
IX. Should Handle atleast 30 Tickets per month when in support role
X. Should handle atleast 4 implementations in a month
XI. Handle escalation from Customer (as per escalation matrix)
Key skills: Messaging Administrator, Windows server, Linux server, System Administrator
Knowledge Required:
a) Administration of Windows
b) Administration of Linux (CentOS, Debian, Ubuntu)
c) Network level skills
d) Email protocols (SMTP, POP3, IMAP)
e) MS SQL Server, MySQL Server (Installation, configuration, fine tune,
backup restore, query execution, troubleshooting)
f) Experience with Active Directory and LDAP.
g) Experience with the administration of mail server MS Exchange/Lotus Domino/Postmaster/Zimbra/MDaemon
h) Virtualization (VMWare, HyperV)
i) Knowledge in SSL Certificates
j) Knowledge of helpdesk/ticketing system (Kayako/Zendesk)
k) Technical understanding (Systems, Database, Networks)
l) Very Good communications skills - English, written & spoken
m) High customer orientation, communication strength, team ability
n) Self-initiative / motivation / willingness to learn
o) 5+ years of experience in the same domain
SME Team Manager (Working Capital)
Leading Private Bank • Mumbai, Maharashtra • via Workassist.in
7 hours ago
₹8L a year
Full–time
No Degree Mentioned
Apply directly on Workassist.in
Apply on Trabajo.org
Apply on BeBee
Job description
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.
• Work closely with Branch Banking teams for new customer addition.
• To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies.
• To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence.
• Focus to continually increase the Book size and profitability of the assigned portfolio.
• To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships.
Report this listing
More jobs at Leading Private Bank
See web results for Leading Private Bank
Skooltag
Senior Technical Support Specialist
Skooltag • Mumbai, Maharashtra • via LinkedIn
12 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on BeBee
Job description
"Looking for immediate joiners only"
Designation: Technical Support - L3
Experience: 8-12 years
Location: Andheri, Mumbai
Work Mode: Work from office
Notice period: Immediate joiner
Interview Mode: Virtual + F2F round
Roles & Responsibility:
I. Handling Technical Support Calls & Tickets
II. Resolving issues - Remote Access, Phone Support, etc.
III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS
IV. Monitoring Servers (IceWarp, MySQL, etc)
V. Performing Migration
VI. Handling Presales queries (L1/L2)
VII. Handling important/urgent calls during non-office hours
VIII. Providing Support during Emergency as required (Off hours)
IX. Should Handle atleast 30 Tickets per month when in support role
X. Should handle atleast 4 implementations in a month
XI. Handle escalation from Customer (as per escalation matrix)
Key skills: Messaging Administrator, Windows server, Linux server, System Administrator
Knowledge Required:
a) Administration of Windows
b) Administration of Linux (CentOS, Debian, Ubuntu)
c) Network level skills
d) Email protocols (SMTP, POP3, IMAP)
e) MS SQL Server, MySQL Server (Installation, configuration, fine tune,
backup restore, query execution, troubleshooting)
f) Experience with Active Directory and LDAP.
g) Experience with the administration of mail server MS Exchange/Lotus Domino/Postmaster/Zimbra/MDaemon
h) Virtualization (VMWare, HyperV)
i) Knowledge in SSL Certificates
j) Knowledge of helpdesk/ticketing system (Kayako/Zendesk)
k) Technical understanding (Systems, Database, Networks)
l) Very Good communications skills - English, written & spoken
m) High customer orientation, communication strength, team ability
n) Self-initiative / motivation / willingness to learn
o) 5+ years of experience in the same domain
