Verified Job
Hardware / Network Engineer
Senior Systems Administrator- job post GlassHouse Systems
Hardware / Network Engineer
#804080
Remote / WFH
GlassHouse Systems
Job Description
Full job description
GGlassHouse Systems (GHS) is an enterprise systems and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 32 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.
We are looking for a Senior Systems Administrator to provide hands-on infrastructure administration and technical leadership across GlassHouse Systems' internal IT environment and Managed Services clients. This role will serve as the primary technical escalation point for infrastructure questions, complex incidents, and day-to-day technical decisions, escalating to the IT Manager where business, risk, budget, or governance decisions are required. The successful candidate will mentor team members, improve technical standards, and support enterprise infrastructure across on-premises, Microsoft 365, Azure, and other cloud platforms.
This hybrid position requires commuting to the Toronto office three days a week.
Requirements:
University degree or diploma in Computer Science, Information Technology, or an equivalent combination of education, training, and relevant experience.
8+ years of progressive infrastructure administration experience within enterprise IT and/or Managed Services environments, including support for multiple client infrastructures.
Strong administration experience across enterprise Windows Server and Linux environments, including physical, virtual, and hybrid cloud infrastructure.
In-depth experience with server patching, compliance, and lifecycle management using WSUS, SCCM/MECM, BigFix, or equivalent enterprise management platforms.
Strong VMware vSphere, Hyper-V, backup, and disaster recovery experience, including clustered, highly available, and recovery-enabled environments.
Strong knowledge of SAN/NAS storage, Fibre Channel concepts, and core networking technologies including TCP/IP, DNS, DHCP, VPN, FTP, and SFTP.
Advanced experience with Active Directory, Entra ID, Group Policy, authentication, identity lifecycle management, and hybrid identity services.
Hands-on experience supporting Azure and Microsoft 365 environments, with the ability to provide L2 operational support for GCP and IBM Cloud environments.
Experience configuring, maintaining, and improving enterprise monitoring and alerting platforms such as ManageEngine, Checkmk, or similar solutions.
Ability to lead complex technical escalations, major incident resolution, root cause analysis, and corrective actions across infrastructure and performance-related issues.
Demonstrated experience leading infrastructure projects, technical implementations, migrations, operational handovers, and transition-to-support activities.
Ability to review infrastructure designs, assess risk, plan capacity, and recommend improve
GGlassHouse Systems (GHS) is an enterprise systems and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 32 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.
We are looking for a Senior Systems Administrator to provide hands-on infrastructure administration and technical leadership across GlassHouse Systems' internal IT environment and Managed Services clients. This role will serve as the primary technical escalation point for infrastructure questions, complex incidents, and day-to-day technical decisions, escalating to the IT Manager where business, risk, budget, or governance decisions are required. The successful candidate will mentor team members, improve technical standards, and support enterprise infrastructure across on-premises, Microsoft 365, Azure, and other cloud platforms.
This hybrid position requires commuting to the Toronto office three days a week.
Requirements:
University degree or diploma in Computer Science, Information Technology, or an equivalent combination of education, training, and relevant experience.
8+ years of progressive infrastructure administration experience within enterprise IT and/or Managed Services environments, including support for multiple client infrastructures.
Strong administration experience across enterprise Windows Server and Linux environments, including physical, virtual, and hybrid cloud infrastructure.
In-depth experience with server patching, compliance, and lifecycle management using WSUS, SCCM/MECM, BigFix, or equivalent enterprise management platforms.
Strong VMware vSphere, Hyper-V, backup, and disaster recovery experience, including clustered, highly available, and recovery-enabled environments.
Strong knowledge of SAN/NAS storage, Fibre Channel concepts, and core networking technologies including TCP/IP, DNS, DHCP, VPN, FTP, and SFTP.
Advanced experience with Active Directory, Entra ID, Group Policy, authentication, identity lifecycle management, and hybrid identity services.
Hands-on experience supporting Azure and Microsoft 365 environments, with the ability to provide L2 operational support for GCP and IBM Cloud environments.
Experience configuring, maintaining, and improving enterprise monitoring and alerting platforms such as ManageEngine, Checkmk, or similar solutions.
Ability to lead complex technical escalations, major incident resolution, root cause analysis, and corrective actions across infrastructure and performance-related issues.
Demonstrated experience leading infrastructure projects, technical implementations, migrations, operational handovers, and transition-to-support activities.
Ability to review infrastructure designs, assess risk, plan capacity, and recommend improve
