Verified Job
IT / Software / Data Analyst
Senior Specialist, IT Network Support - Operations
IT / Software / Data Analyst
#54165
Remote / WFH
SSP
Job Description
Senior Specialist, IT Network Support – Operations
Remote Travel Throughout U.S. & Canada Airport Environment
$92,000 - $100,000 / year
Build the Networks That Keep Airports Running
At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
This isn't a desk-only support role.
You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world.
If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you.
What You'll Do
Design, implement, and support enterprise network infrastructure across airport locations
Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
Serve as the escalation point for advanced network troubleshooting
Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
Monitor network performance and proactively identify improvements
Maintain network security standards and support compliance initiatives
Review and validate network diagrams and technical documentation
Lead network-related projects from planning through implementation
Collaborate with vendors, airport authorities, business partners, and internal stakeholders
What You Bring
5+ years of hands-on network engineering, network support, or infrastructure experience
Strong troubleshooting experience in enterprise networking environments
Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
Experience reading and creating network topology diagrams
Knowledge of network security best practices and standards
Ability to communicate technical concepts to non-technical audiences
Willingness to travel extensively throughout the U.S. and Canada
Preferred Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field
Cisco Meraki experience
Knowledge of VPN, PCI, POS environments
Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
Experience supporting distributed multi-site environments
Why SSP?
Remote position with significant field exposure
Opportunity to influence technology across hundreds of restaurant locations
Work on new airport openings and major infrastructure projects
Collaborative environment with Operations, Construction, and IT leadership
Competitive compensation and benefits
Dynamic hospitality environment across multiple airport locations
Career growth within a global airport hospitality company
Comprehensive benefits including medical, dental, vision, and retirement programs
Paid time off and paid holidays
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, ****** orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Remote Travel Throughout U.S. & Canada Airport Environment
$92,000 - $100,000 / year
Build the Networks That Keep Airports Running
At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
This isn't a desk-only support role.
You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world.
If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you.
What You'll Do
Design, implement, and support enterprise network infrastructure across airport locations
Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
Serve as the escalation point for advanced network troubleshooting
Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
Monitor network performance and proactively identify improvements
Maintain network security standards and support compliance initiatives
Review and validate network diagrams and technical documentation
Lead network-related projects from planning through implementation
Collaborate with vendors, airport authorities, business partners, and internal stakeholders
What You Bring
5+ years of hands-on network engineering, network support, or infrastructure experience
Strong troubleshooting experience in enterprise networking environments
Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
Experience reading and creating network topology diagrams
Knowledge of network security best practices and standards
Ability to communicate technical concepts to non-technical audiences
Willingness to travel extensively throughout the U.S. and Canada
Preferred Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field
Cisco Meraki experience
Knowledge of VPN, PCI, POS environments
Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
Experience supporting distributed multi-site environments
Why SSP?
Remote position with significant field exposure
Opportunity to influence technology across hundreds of restaurant locations
Work on new airport openings and major infrastructure projects
Collaborative environment with Operations, Construction, and IT leadership
Competitive compensation and benefits
Dynamic hospitality environment across multiple airport locations
Career growth within a global airport hospitality company
Comprehensive benefits including medical, dental, vision, and retirement programs
Paid time off and paid holidays
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, ****** orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
