Senior Solutions Engineer (Pre-Sales)

Roles & Responsibilities Solutioning Understand customer billing models and configure Zenskar contracts, pricing, metering, and invoicing accurately. Translate complex business requirements into clear, structured Zenskar workflows and setups. Design solutions for complex B2B SaaS products, focused on outcomes rather than features. Pre-Sales & Technical Discovery Run technical discovery with finance, RevOps, and engineering stakeholders. Understand their billing model, usage data, source systems, and rev rec requirements before anyone talks about features. Partner with Sales on live demos, sandbox setups, and RFP responses. Build demos tied to the prospect's real scenario, not a generic tour: set up metered plans, show usage ingestion and rated invoices, and point to where revenue is recognized. Design the integration. Map how usage flows from Postgres, Snowflake, or a warehouse into Zenskar, and flag idempotency, late-arriving events, and reconciliation risks before they become implementation problems. Own the technical win. Qualify the deal, separate champion from economic buyer, multi-thread to the CFO, and de-risk the build so nothing falls apart post-sale. Business Case & Enablement Prepare business case documents and fill RFPs. Tie capability to a dollar saved or a risk removed, not a feature list. Create customer-specific solution documentation and clear handoff references when transitioning deals. Communicate clearly, simple enough for a CXO, precise enough for technical teams. Internal Coordination Act as the voice of the customer internally, feeding structured patterns from discovery back to Product and Engineering. Raise and follow through on time-sensitive issues so momentum is never lost. Ideal Candidate Mandatory Strong Senior Solutions Engineer (Pre-Sales) Profile Mandatory (Experience 1) – Must have 5+ years of experience, with 3+ years in a customer-facing Pre-Sales /Solutions Engineering role within a B2B SaaS company Mandatory (Experience 2) – Must have spent the last 3 years in a Solutions Engineer, Solutions Consultant, Pre-Sales Engineer, Product Specialist, or similar Pre-Sales role. (Avoid Post-Sales/Implementation profiles) Mandatory (Experience 3) –Must have hands-on experience conducting technical discovery sessions, product demos, proof-of-concepts (POCs), preparing business case documents, and responding to RFPs for enterprise or mid-market customers Mandatory (Experience 4) –Must have hands-on experience in solutioning, configuring, and delivering technical demonstrations of SaaS products, while partnering closely with Account Executives to drive deal closure. Mandatory (Experience 5) – Must have co-owned sales cycles for $50K+ ACV opportunities, where selling $50K+ ACV deals was the core sales motion Mandatory (Experience 6) – Must possess a strong understanding of APIs, SaaS architecture, integrations, and technical solution design, with the ability to engage confidently with technical stakeholders and CXOs. Mandatory (Company) – B2B SaaS (Avoid candidates from High Radius Company) Mandatory (Graduation Year) – Candidates should have graduated between 2018 - 2021 Mandatory (CTC) – Candidates' current CTC should be greater than 18L Mandatory (Experience 7) – Must have worked primarily with US customers, with significant experience supporting North American sales cycles. Preferred Preferred (Experience 1) - Experience using CRM tools (Salesforce, HubSpot, etc.) to manage opportunities, customer engagements, and sales pipelines. Preferred (Experience 2) – Experience in FinTech domains such as billing, accounting, or revenue recognition systems (e.g., invoices, contracts, receivables, pricing models). Preferred (Experience 3) - Experience working with Enterprise and Mid-Market customers, including direct interactions with CXO-level stakeholders.