Senior Social Media Account Manager And Client Relationship

Is there more to life than endless Zoom calls, client WIPs, monthly reports, and boring admin? WE HOPE SO.



Are you a social media pro who loves building genuine relationships with clients and making their brands shine online? If you just whispered “I can probably do that” to yourself, keep reading. We’ve got a killer opportunity with your name all over it.



Who We Are

We’re Kill Boring Dead (yes that’s our agency name) a Melbourne-based creative social media firm that’s hell bent on eradicating boring social media posts from planet Earth.





What We're Looking For

We’re on the hunt for a Senior Account Manager who excels at:



Thoughtful gift giving - don’t send a bottle of wine to your clients - you send personal, funny and thoughtful gifts, like a DVD box set of Buffy or whatever.
Building strong client relationships—our clients need a trusted partner who understands their business inside and out.
Creating and executing innovative social media strategies that hit client objectives out of the park.
Managing social media marketing activities (organic and paid) for your client portfolio while maintaining great communication.
Delegating and collaborating effectively with your support team and external suppliers with robust briefs.
Ideating trend-setting, scroll stopping, engaging content that’s on-brand and in line with platform requirements.
Creating insightful reports that align with clients' business goals.
Great attention to detail - stick the word “Bosco” in your resume for bonus points
Writing briefs/proposals and managing campaigns within budget, optimising towards KPIs.
Identifying growth opportunities and confidently proposing upsell recommendations.


Why Join Us? (Legally, we should state that we are NOT a cult)



Love What You Do. Honestly, we are all going to die one day so why not love what you do? Here, you’ll have free reign to unleash your creativity and strategic prowess. Want to launch a ridiculous ad campaign with you dressed as a dinosaur? Don’t ask but this happened last week.
Work With a Positive Team. Because life is hard enough, we celebrate even the small wins, share delicious pot roast recipes, and cheer each other on. We’re trained to focus on the bright spots.
Flexibility. Work from a beachside villa in Bali? Sure. We care about your happiness and client satisfaction, not where you’re working from. Looking for more flexibility? Why not use your wellness budget on a yoga class! Hehe
Growth Opportunities. As we scale, so will you. We offer extensive training and exposure to big clients, giving your resume a serious boost.
Prioritise Mental Health. Monthly wellness days, $500 well-being budget annually, and a strong emphasis on self-care. But do you want to know the secret to wellness? Not overloading your team with impossible schedules and a horrific amount of work, not free pizza and a ping pong table.
Surprise and Delight. Random acts of appreciation. Maybe you'll get a surprise treat delivered to your door, or a spontaneous shoutout for your killer work. We keep things fun and unexpected. Why? Because NOTHING should be boring. Especially you, and us.


What You Need



Minimum 3 years of agency experience, with a strong focus on building and maintaining client relationships.
Proven experience with TikTok, Facebook, and Instagram campaigns.
A solid understanding of Social Media metrics and how to turn data into actionable insights.
Experience briefing content creation to animators, designers, and photographers.
A proactive attitude, with accountability and professionalism at your core.
If you're passionate about making brands shine while building genuine client relationships, this role is for you!

Perks



Competitive salary + super benefits.
Birthday off to celebrate with friends and family.
Parental Leave.
Monthly wellness days.
Flexible working hours/locations.
$500 well-being budget annually.
Secret stuff, can’t talk now.
Join us for epic team retreats where we brainstorm, bond, and unwind in amazing locations.
No toxic work environment. (We recently fired a A hole client, his name isn’t important but it was Tom).

Ready to Join?

If you’ve read this far and you’re thinking, "This is SO me," then don't hold back. Apply now and let’s make some social media magic happen. And if you don’t tick every box? Apply anyway. We value passion and drive above all. Typically, women and other underrepresented groups don’t apply as much as straight white guys so don’t discount yourself. Don’t worry even our rejection letters are nice, but who knows babe, this might be your DREAM JOB. The type of job that takes your career to the next level! WOW, the possibilities are giving me jitters!



Bonus Points: If you want to stand out, send us a quick video (TikTok style, of course) introducing yourself and telling us why you're the perfect fit. Creativity wins here!



Check out our team handbook (https://tinyurl.com/bp78d28n) to get a feel for what we’re all about. We can't wait to meet you!



TLDR: we are hiring a Senior Account Manager/Client Service rep who excels at client relationship management. Read more