Verified Job
Accounting - Finance
Senior Production Support
Accounting - Finance
#217249
Remote / WFH
Job Description
Senior Production Support Job at IDFC FIRST Bank – in Mumbai, Maharashtra
Job Description
Job Description
Job Title –
Senior Production Support
Place of work
Business Unit
– Corporate Function
Function
– Information Technology
Job Purpose:
The role entails the responsibility of providing production support to bank’s software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles Responsibilities:
Perform all tests on production applications
Design production support procedures, policies and documentation
Prepare recovery procedures for all applications and provide upgrade to same
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
Manage code migration across environments to ensure continued and synchronized functionality
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Supervise all alerts related to production application and system procedures and provide services proactively
Prepare and coordinate communications to senior management
Deliver regular and customized training to teams within the business
Develop test scripts for new/changed production application capabilities
Capture and share best- practice knowledge amongst the team
Stay abreast with global market trends and competitor strategies in key markets
Leverage in-house synergies through collaboration with internal stakeholders
Educational Qualifications:
Graduate – Any
Experience:
Minimum of 4+ Years
About Company
Company: IDFC FIRST Bank –
Company Location: Mumbai, Maharashtra
Job Category: Bank Jobs, Bhis listing
Typicaay for this Type of Wor
Ambono
₹2L–4Lper year
Application Support Engineer
IDFC FIRST Bank
IDFC FIRST B
Job Description
Job Description
Job Title –
Senior Production Support
Place of work
Business Unit
– Corporate Function
Function
– Information Technology
Job Purpose:
The role entails the responsibility of providing production support to bank’s software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles Responsibilities:
Perform all tests on production applications
Design production support procedures, policies and documentation
Prepare recovery procedures for all applications and provide upgrade to same
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
Manage code migration across environments to ensure continued and synchronized functionality
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Supervise all alerts related to production application and system procedures and provide services proactively
Prepare and coordinate communications to senior management
Deliver regular and customized training to teams within the business
Develop test scripts for new/changed production application capabilities
Capture and share best- practice knowledge amongst the team
Stay abreast with global market trends and competitor strategies in key markets
Leverage in-house synergies through collaboration with internal stakeholders
Educational Qualifications:
Graduate – Any
Experience:
Minimum of 4+ Years
About Company
Company: IDFC FIRST Bank –
Company Location: Mumbai, Maharashtra
Job Category: Bank Jobs, Bhis listing
Typicaay for this Type of Wor
Ambono
₹2L–4Lper year
Application Support Engineer
IDFC FIRST Bank
IDFC FIRST B
