Verified Job
Accounting - Finance
Senior Production Engineer
Accounting - Finance
#243888
Remote / WFH
Job Description
Role Summary
The Senior Production Engineer is a technical specialist with expertise in one or more technical domain with functional or regional responsibility. Being engaged in SDLC (Software Development Life Cycle), Production Engineers will contribute effectively to all the phases of the SDLC. Starting with planning phase, Production Engineers will work very closely with the Production Service Transition function to review upcoming changes from production support perspective, make simple to medium complexity code changes, and participate in demos leading all the way up to smooth application transition to Production. They will continually drive automation in production processes ensuring minimal manual processes in day-to-day production support activities.
Your Responsibilities
We are recruiting the production support lead, who will be responsible for running and maintaining the high stability with the applications across the global platforms.
As such the successful candidate will require a strong technical background and a solid appreciation for Production Application Support/Operations experience, with knowledge of SRE / DevOps, Stability / resiliency and be considerate of exceptional client experience.
The role will entail, but is not limited to strong Partnership, Engagement and Influence of development team and their extended teams within CB Technology. A sound appreciation for Business aligned Applications are essential to relate tools, data and process to valuable operational and transformative outcomes. Additionally, working with Deutsche Bank’s central engineering teams and other partners to maximize Bank Standard adoption. Driving growth in Organizational capabilities through Innovative ideas, automation, Community Engagement, Training/Skills/Certification that support the Production Engineering goals to support application and business users.
You will be operating within Corporate Bank Production domain as Senior Production Support with SRE, agile and Devops mindsets work closely with business, technology teams and implement Tribe and Squad model.
In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs).
• Define our CB Strategic roadmap for production operational tools and drive adoption (AI, ML, Automation, Monitoring & Observability)
• Delivery of Architectural design principles and technical standards that enable ease of adoption and consistent implementation by the extended CIO Technical teams
• Maintain & Develop Operational analytics for performance, control, trend and tool consumption
• Delivery of frameworks to be utilised within the CB broader SRE capabilities
• Thought leadership to drive the evolution of SRE and ensure all areas are meeting core objectives and deliverables
• Provide training / educational materials and forums to develop CB organisational capabilities
• People management with team of ~25 across global
• Leverage / Influence broader organization of SRE’s and technologist to build communities that contribute to solutions and implementation
• Build strong Partnership with CIO’s and extended CB technology organization
• Influence stakeholders globally (Tech Debt, Efficiency, Culture + Skills agenda)
• Ensure all the BAU support queries from business are handled on priority and within agreed SLA and to ensure all application stability issues are well taken care off.
• Drive major incidents call, providing hands-on leadership to your team and keeping senior stakeholders in Business & Technology up to date on resolution.
• Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability.
• Be responsible for your own engineering delivery and using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams.
.........
The Senior Production Engineer is a technical specialist with expertise in one or more technical domain with functional or regional responsibility. Being engaged in SDLC (Software Development Life Cycle), Production Engineers will contribute effectively to all the phases of the SDLC. Starting with planning phase, Production Engineers will work very closely with the Production Service Transition function to review upcoming changes from production support perspective, make simple to medium complexity code changes, and participate in demos leading all the way up to smooth application transition to Production. They will continually drive automation in production processes ensuring minimal manual processes in day-to-day production support activities.
Your Responsibilities
We are recruiting the production support lead, who will be responsible for running and maintaining the high stability with the applications across the global platforms.
As such the successful candidate will require a strong technical background and a solid appreciation for Production Application Support/Operations experience, with knowledge of SRE / DevOps, Stability / resiliency and be considerate of exceptional client experience.
The role will entail, but is not limited to strong Partnership, Engagement and Influence of development team and their extended teams within CB Technology. A sound appreciation for Business aligned Applications are essential to relate tools, data and process to valuable operational and transformative outcomes. Additionally, working with Deutsche Bank’s central engineering teams and other partners to maximize Bank Standard adoption. Driving growth in Organizational capabilities through Innovative ideas, automation, Community Engagement, Training/Skills/Certification that support the Production Engineering goals to support application and business users.
You will be operating within Corporate Bank Production domain as Senior Production Support with SRE, agile and Devops mindsets work closely with business, technology teams and implement Tribe and Squad model.
In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs).
• Define our CB Strategic roadmap for production operational tools and drive adoption (AI, ML, Automation, Monitoring & Observability)
• Delivery of Architectural design principles and technical standards that enable ease of adoption and consistent implementation by the extended CIO Technical teams
• Maintain & Develop Operational analytics for performance, control, trend and tool consumption
• Delivery of frameworks to be utilised within the CB broader SRE capabilities
• Thought leadership to drive the evolution of SRE and ensure all areas are meeting core objectives and deliverables
• Provide training / educational materials and forums to develop CB organisational capabilities
• People management with team of ~25 across global
• Leverage / Influence broader organization of SRE’s and technologist to build communities that contribute to solutions and implementation
• Build strong Partnership with CIO’s and extended CB technology organization
• Influence stakeholders globally (Tech Debt, Efficiency, Culture + Skills agenda)
• Ensure all the BAU support queries from business are handled on priority and within agreed SLA and to ensure all application stability issues are well taken care off.
• Drive major incidents call, providing hands-on leadership to your team and keeping senior stakeholders in Business & Technology up to date on resolution.
• Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability.
• Be responsible for your own engineering delivery and using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams.
.........
